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Well I bought a $50 ITunes card yesterday for my girlfriend…

Customer Question
Well I bought a...

Well I bought a $50 ITunes card yesterday for my girlfriend name katie and I sent her a picture of the codes, than told me it was a used one & it was redeemed already. How can I fix it for her?

Technician's Assistant: What's the model and Operating System (OS) of your device?

Iphone 7 Plus

Technician's Assistant: When did you purchase your iphone 7? What troubleshooting have you tried?

Last year in October none

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No I just want to know how to fix it for her

Submitted: 11 months ago.Category: Mac
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Answered in 3 minutes by:
9/19/2017
Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 11 months ago
Mr.Med
Mr.Med, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 2,287
Experience: if you looking for good answers about mac or any product of apple (ipad, iphones, ect..) contact me
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Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 11 months ago

I'm sorry about the issue, you need to call Apple directly at ***-***-**** (U.S.) or to contact them online by clicking here

Additional information : https://support.apple.com/itunes-gift-card-scams

Let me know the results please

Thank you

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