Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I have a MacPro 15" screen and want to have my keyboard
I have a MacPro 15" screen and want to have my keyboard checked under the new Class-Action suit. I am now trapped trying to find my purchase date, which I have forgotten and Apple MUST have this data.… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
My Book Duo -- how do I set the drives up as Raid 0 and Raid
My Book Duo -- how do I set the drives up as Raid 0 and Raid 1 on a Mac? I'm running a MacBook Pro and High Sierra. … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
Just switched from 2011 MacBook Pro to latest MacBook Pro.
Just switched from 2011 MacBook Pro to latest MacBook Pro. Had everything backed up externally. Had to buy updated Word for Mac. Word has changed fonts on a project I've been working long and hard on … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I was in the middle of a macOS Sierra Update 10.12.6 earlier
I was in the middle of a macOS Sierra Update 10.12.6 earlier today when my computer froze. I couldn't do anything so after several minutes, I did a hard reset by pressing the power button. When I rest… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
I'm getting "safari passwords are locked." When I try to
I'm getting "safari passwords are locked." When I try to edit password, it wants my old password, and I don't remember it. Please help! … read more
Mr.Med
Mr.Med
1,278 satisfied customers
I'm on a Mac using Sierra. Safari hangs when quitting.
I'm on a Mac using Sierra. Safari hangs when quitting. Spinning ball appears. Force quitting seems like the only way to quit. … read more
Richard
Richard
Apple Software Engineer
IT Manager, Consultant
48,328 satisfied customers
I have mid-2012 MacBook Pro running Sierra 10.12.1. 2.5 ghz
Hi, I have mid-2012 MacBook Pro running Sierra 10.12.1. 2.5 ghz core i5. 500 gb HD with 282 GB free, 16 GHZ RAM. I have Office 2016 and Word 2011. Problem is that both versions of Office have abuptly … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Safari, mail, and app store are not properly displaying. App
Safari, mail, and app store are not properly displaying. App store will download but not show apps for updates. Mail will list mail headers but not show messages, Safari will not show pages. Firefox a… read more
Richard
Richard
Apple Software Engineer
IT Manager, Consultant
48,328 satisfied customers
I have a MacBook Pro The "spinning wheel" is a constant
I have a MacBook Pro The "spinning wheel" is a constant nuisance. What's the cause? Takes forever for things to load.… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Flashing mail. 10.12.1. The one that came yesterday dont
yes the one that came yesterday dont remember its name … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,462 satisfied customers
My macbook pro won't update software in the apps folder.
my macbook pro won't update software in the apps folder. example is keynote, numbers, pages dated may 10, 2016 and iTunes 12.4.1. … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Pearl, I'm having speed issues with my mac. I'm looking
Hi Pearl, I'm having speed issues with my mac. I'm looking for some help. Do you offer this service or how does this work? Thanks … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Hello, I have a problem with my Macbook Pro. It does not
Hello, I have a problem with my Macbook Pro. It does not start anymore, I've tried to use Cmd+S key and then use the fsck function but it comes up with this message "/dev/rdisk0s2 (hfs) EXITED WITH SI… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I have a 2 x 2.8 quad core intel xeon Mac pro running 10.6.8.
I have a 2 x 2.8 quad core intel xeon Mac pro running 10.6.8. I've recently shipped my system to a new location and set up everything. It's all running ok but the computer will not shut down properly.… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I am using FCP 6.0.6 with my macbook pro and snow leopard.
I am using FCP 6.0.6 with my macbook pro and snow leopard. I have a wee bit over 15% space left on my HD, but am using a 2 TB external which is virtually empty. My issue is I am getting the spinning w… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
my mac wont finishing booting up. I get a the light blue screen
my mac wont finishing booting up. I get a the light blue screen with the apple logo and a spinning wheel. The wheel spins for a while then stops, and never resumes.… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Time Machine suddenly started malfunctioning a few days ago.
Time Machine suddenly started malfunctioning a few days ago. The automatic back up sticks at "Preparing" for what seems hours and does not back up. It appears to slow down my MacBook Pro. My OS is 10.… read more
Tom
Tom
3 years college
642 satisfied customers
hello, i have a macbook white model. i shut the computer while
hello, i have a macbook white model. i shut the computer while in the process of updating, stupid, i know... i'm left with the gray screen and spinning wheel. i tried resetting pram and did a single u… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x