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My phone was de-activated when I went to shut off my alarm…

Customer Question
My phone was de-activated...

My phone was de-activated when I went to shut off my alarm this morningl.

Technician's Assistant: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?

Don't know

Technician's Assistant: Have you installed any updates recently?

Yes

Technician's Assistant: What troubleshooting have you tried?

None

Submitted: 11 months ago.Category: Mac
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Answered in 5 minutes by:
9/19/2017
Mac Support Specialist: David, Mac Support Specialist replied 11 months ago
David
David, Mac Support Specialist
Category: Mac
Satisfied Customers: 1,751
Experience: BSc H.Dip Apple Certified Professional
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Hi my name is ***** ***** to JustAnswer. I am reviewing your question and will post a reply ASAP.

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Mac Support Specialist: David, Mac Support Specialist replied 11 months ago

I am sorry you are facing this issue. What message do you see on the screen of the phone?

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Mac Support Specialist: David, Mac Support Specialist replied 11 months ago

It has been more than an hour, are you still there? If you need help reply to let me know, I will get back to you.

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