Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
We just signed out of the cloud on my daughters ipone 6plus
We just signed out of the cloud on my daughters ipone 6plus and she reset her phone. she keeps getting the error message that iphone can not be activated … read more
Divyansh Pagaria
Divyansh Pagaria
Bachelor's Degree
10 satisfied customers
My client had an ipad that went bad/ broke she had taken it
my client had an ipad that went bad/ broke she had taken it to apple and she elected to buy a newq one the apple tech wiped the old ipad because she had a relitively current back up on her computer.. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I just received a phone call from someone claiming to be
I just received a phone call from someone claiming to be from Apple in Cupertino. She said my iPhone has been hacked into and that I should not use it for any banking (which I don't) and that my perso… read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
31 satisfied customers
My wife lost her iPhone today. She doesn't know her Cloud
My wife lost her iPhone today. She doesn't know her Cloud back-up password ***** she has never backed up her phone. Does the phone automaticly back-up, even if she didn't know it was doing it? … read more
Jon
Jon
Bachelors Degree
790 satisfied customers
I have gotten several phone calls today saying that my
I have gotten several phone calls today saying that my ICloud account was breeched and do not use any of my Apple devices (but I am now) until I've called customer support. They have given me a number… read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
411 satisfied customers
My phone locked up. message showing on screen is email. is
my phone locked up. message showing on screen is email***@******.***. is this legitimate? … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I switched carriers and now my i cant get into my i phone
i switched carriers and now my i cant get into my i phone keeps saying password ***** I restarted phone so it will only take pass word and i know its the corrct one … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,585 satisfied customers
I was trying to upload from my iPhone to my PC. It asked me
I was trying to upload from my iPhone to my PC. It asked me whether I create a new account or update the existing one. Since the second one was checked by default, I proceeded keeping this. Then it ch… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
I woke up and my email was gone, it kept asking me to sign
Hi, I woke up and my email was gone, it kept asking me to sign onto my apple account, said my cloud password ***** to be updated. I did all of these things and only received error messages … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My girlfriend and I just broke up. My iPad is synced with
My girlfriend and I just broke up. My iPad is synced with her Mac. I need to unsync it. How can I do this? … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My friend has an IPhone (I think the next to latest model) I
My friend has an IPhone (I think the next to latest model) I am not familiar with them at all. Anyway it crashed to black screen. She took it to the Apple Store and they told her it was just a screen,… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
My iCloud is not backing up anything on my computer and I
My iCloud is not backing up anything on my computer and I pay extra a month and nothing is on it. My girlfriend lost all her pictures when she upgraded to El Capitan and I don't want any of that to ha… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My girlfriend got a new iphone 6 and has an older iphone 4
My girlfriend got a new iphone 6 and has an older iphone 4 running IOS 6.1.3. She has the iCloud option turned on, on the old iphone, but it does not seem to have pulled any of the photos that she alr… read more
Chris Lindsey
Chris Lindsey
IT University
157 satisfied customers
how can I delete imessages from another device that I can not
how can I delete imessages from another device that I can not get my hands on. I have used my mums ipad and sent messages to my girlfriend. My mums iphone is also on the same account. I don't want her… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have someones elses information on my i phone and all of
I have someones elses information on my i phone and all of my information is completly gone how do i fix it? I have my iphone5 connected to a pc. I tried going into the settings of my iphone and canno… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I synced my girlfriends iPhone 4 with iTunes last night and
Hi I synced my girlfriends iPhone 4 with iTunes last night and then upgraded to iOS 6. When I went to restore all her contacts etc I got a -50 error. She has lost all her contacts, messages etc. iTune… read more
Cris
Cris
63 satisfied customers
My iPhone 4SE recognizes by AirPort Extreme, but will not connect.
My iPhone 4SE recognizes by AirPort Extreme, but will not connect. It has it listed under "Set up an AirPort Base Station", but when I select it, it says "Gathering data about your network...." and th… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have an iPad2, MacBook Pro and iPhone. Calendar entries on
I have an iPad2, MacBook Pro and iPhone. Calendar entries on iPhone and Macbook syn across all three devices and to iCloud. Calendar entries from the iPad don't synch. Any ideas?… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x