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My cell phone could not be activated because the activation…

Customer Question
My cell phone could...

My cell phone could not be activated because the activation server cannot be reached

Technician's Assistant: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?

Att

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: What troubleshooting have you tried?

None. I don't know what I'm doing

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I can not operate the phone

Submitted: 8 months ago.Category: Mac
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Answered in 3 minutes by:
9/18/2017
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,547
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Mike
Mike
Mike, Mac Medic
Category: Mac
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Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

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