Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
How do I delete all my old messages on iTunes. 11.4. I don't
How do I delete all my old messages on iTunes JA: What Operating System (OS) are you running on your computer or device? Customer: 11.4 JA: What have you tried so far to uninstall your iTunes? Custome… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I just received my IPhone 7 Plus. I need to transfer my
I just received my IPhone 7 Plus. I need to transfer my IPhone 6S to my IPhone 7 Plus.. I have gotten as far as downloading the transfer app, connected to my WiFi and am at the bar code on each device… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have an older iphone 5 that is not currently activated as
Hi, I have an older iphone 5 that is not currently activated as my phone. I used it recently to make some voice memos and succeeded in connecting the iphone with itunes and synced it all up. However, … read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
I need to backup my iPhone 5C to transfer phone content to a
I need to backup my iPhone 5C to transfer phone content to a new iPhone 8 … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Want to revert back to iOS 10.3.3. 7s plus 12.2.5. About 2
About 2 or 3 weeks since update but I always wait and update old phone first and tried a revert from a site but said it couldn't be done in iTunes cuz wasn't a signed firmware … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
How do I get my stuff from old phone to new phone. 10. I got
i got old phone pluged in computer trying to put stuff on new phone … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Sorry, I'm back. I had to quit earlier. Earlier today my
Sorry, I'm back. I had to quit earlier. Earlier today my iPhone 6s said I had a software update - for the new OS11. I didn't want to do it right then, because I needed to text and look at my email, bu… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Cannot download iOS 10.3.3 on iPad dmpkl4mzf18y, Currently
Good afternoon, cannot download iOS 10.3.3 on iPad dmpkl4mzf18y … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I'm getting messages that my phone hasn't been updated in 39
I'm getting messages that my phone hasn't been updated in 39 weeks. … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Will the new 10.3.3 update fix my bluetooth stuff up from
will the new 10.3.3 update fix my bluetooth stuff up from early updates.trying to comunicate by my car phone is a pain at the moment … read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I am trying to back uo my iPhone as instructed but cannot
I am trying to back uo my iPhone as instructed but cannot succeed. i am wanting to get a new iPhone at Telstra and they have informed that I need to backup this phone before the exchange. COULD YOU CA… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I need to back up my phone to iTunes so I can switch to my
I need to back up my phone to iTunes so I can switch to my new phone which is a 7 I'm told I need to go to iTunes but I don't have the app … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
IPhone Backup MacOS Seirra (Version 10.12.4) iPhone 6
iPhone BackupMacOS Seirra (Version 10.12.4) iPhone 6 (10.3.1)I had to perform a back through iTunes (12.6.0) because of my phone carrier settings. I have ALWAYS used iTunes for backups with no problem… read more
Danny Coloma
Danny Coloma
Apple Certified Macintosh Technician, ACSP, APP
20 satisfied customers
I forgot passcode, i phone 6 1year old, recently, no
i forgot passcode JA: What's the make/model of your device? How old is it? Customer: i phone 6 1year old JA: How long has this been going on? What troubleshooting have you tried? Customer: recently JA… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I accidentally t restore backup instead of choosing new
Customer: ***** *****, I accidentally hit restore backup instead of choosing new iPhone when syncing my 6plus to my desktop pc. Can I reverse this? Everything looks like my old 5s iPhone. I've lost ph… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I just hit restore on iTunes and it took me back a year
hello, I just hit restore on iTunes and it took me back a year on messages etc, can I bring it back current?… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I am a shit I'm Renée. I got an iPhone 6+ and I can no longer
I am a shit I'm Renée. I got an iPhone 6+ and I can no longer find my pictures on my system I always have everything backed up on the cloud what do I do now lol that should have said hello Ashrick… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Hi, I just got the new iPhone 6, and am having some issues
Hi, I just got the new iPhone 6, and am having some issues setting it up. At first I did a restore from my saved iPhone 5 data, but I noticed that my battery life on the new iPhone 6 was terrible, so … read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
195 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x