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I have OS X 10.9.5 and I get The application preview can't
I have OS X 10.9.5 and I get The application preview can't be opened -1712 message every time I try to print a download. Just started today … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I CREATED A PDF I MY MAC OS X 10.9.5 AND CAN'T FIGURE OUT
HI. I CREATED A PDF I MY MAC OS X 10.9.5 AND CAN'T FIGURE OUT HOW TO FILL IT IN … read more
Justin Johnson
Justin Johnson
Owner
2,730 satisfied customers
I have an iMac from late 2009. I believe the operating
I have an iMac from late 2009. I believe the operating system is OS 10.9.5. I need to install a Microsoft office program (that has powerpoint) that will work on my imac. Which product should I downloa… read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
My macbook pro ran out of space, so after a google search I
My macbook pro ran out of space, so after a google search I followed instructions to delete unwanted languages. Deleting these languages has freed up space, but I can no longer open the apps which I d… read more
Ashik
Ashik
Master's Degree
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When i add photos to iMovie i only get a black screen. This
Daniel, when i add photos to iMovie i only get a black screen. This started happening since i updated from Yosemite to OS X El Captain… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
preview no longer works it always says try to reopen then I
preview no longer works it always says try to reopen then I get a bunch of gibberish. This is the exact pop up: The last time you opened Preview, it unexpectedly quit while reopening windows. Do you w… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
853 satisfied customers
I am unable to open Microsoft Word apps. Each time I try to
I am unable to open Microsoft Word apps. Each time I try to relaunch, it says to relaunch again. The computer is a Macbook Pro, and I bought everything in 2008. Called Microsoft and they said they sup… read more
jstinehelfer
jstinehelfer
IT Administrator/Election Technician
High School or GED
174 satisfied customers
I am running iDVD 7.1.2 on a Mac OS-X. I have successfully
I am running iDVD 7.1.2 on a Mac OS-X. I have successfully burned other iDVDs. This one includes a 20 min movie with four chapters. I used "Soft Frame" theme. Default buttons have motion. When trying … read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I am using Word 2004 on a Mac and I am trying to open old files
I am using Word 2004 on a Mac and I am trying to open old files and when they come up the view is squeezed into about 2 sq inches in the upper left hand corner and I cannot view my document. If howeve… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Im trying to print a contact sheet from iPhoto. When I select
I'm trying to print a contact sheet from iPhoto. When I select an individual photo or click on select all, I get a pop up that says, "No pages from the document were selected to be printed." How can I… read more
loadedmind
loadedmind
Senior Systems Administrator
Associate Degree
1 satisfied customers
Somewhere along the line, my Preview app (for viewing and manipul
Somewhere along the line, my Preview app (for viewing and manipulating images) became obsolete for use with Leopard. It's apparently 4.2, and was replaced by ColorSync, which does not do the same thin… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I have a Power Mac G-4, OS X version 10.4.11. I opened my imovie
I have a Power Mac G-4, OS X version 10.4.11. I opened my imovie 3.0.3 application and the Pane buttons panel (Containing buttons for clips, photos, Audio, Titles, Trans, Effects, and iDVD. I have nev… read more
online_help
online_help
Master's Degree
806 satisfied customers
I have an iMac OS X, Version 10.5.8 which I bought 02/2009.
I have an iMac OS X, Version 10.5.8 which I bought 02/2009. Installed is Microsoft Office 2008. I could open and create Word docs until the other day. Now I can't do either. When I try to open or crea… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I have an iMac running OS X 10.57. and MS Office 2008. I have
I have an iMac running OS X 10.57. and MS Office 2008. I have recently loaded the latest Office up date and since then cannot access Entourage. Whenever it loads a mess ages up at once asing me if I w… read more
Amit
Amit
Master of Philosophy
786 satisfied customers
The screen on my macbook has the sides diminished and I am
The screen on my macbook has the sides diminished and I am in some cases unable to scroll the pages after attempting to input photo cd. I also cannot quit the Finder.… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I have Quest internet service that has just got so slow it
I have Quest internet service that has just got so slow it is unbelievable. When I contact Quest tech support they of course insist that I use Window programs, I have explained that I am a MAC user an… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I attempt to open iDVD on my OS X and get a window that that
I attempt to open iDVD on my OS X and get a window that that says "The application iDVD quit unexpectedly. Click relaunch to launch the application again. Click report to see more details or send a re… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
Hi. My IMAC is several years old, loaded with 256 mb memory
Hi. My IMAC is several years old, loaded with 256 mb memory and using OSX 10.2.4. After logging on it tells me it's got c. 140mb memory available. However, increasingly frequently after creating/amend… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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