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I have an account but my password doesn't allow me in.how…

Customer Question
I have an account...

I have an account but my password *****'t allow me in.how can I get a new password

Technician's Assistant: Have you contacted anyone about your account?

I will if you can give me a phone number

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: What troubleshooting have you tried?

None

Submitted: 11 months ago.Category: Mac
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Answered in 10 minutes by:
9/16/2017
Mac Support Specialist: David, Mac Support Specialist replied 11 months ago
David
David, Mac Support Specialist
Category: Mac
Satisfied Customers: 1,751
Experience: BSc H.Dip Apple Certified Professional
Verified

Hi my name is ***** ***** to JustAnswer. I am reviewing your question and will post a reply ASAP.

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Mac Support Specialist: David, Mac Support Specialist replied 11 months ago

To begin with, what type of an Account is it? Is it an Apple ID account?

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