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I'm having trouble with making purchases on I Tunes Store.

Customer Question
I'm having trouble with...

I'm having trouble with making purchases on I Tunes Store. It keeps asking me to verify my account and before I can do anything the program stops running? What can I do?t

Technician's Assistant: Have you contacted anyone about your account?

No

Technician's Assistant: Have you installed any updates recently?

Yes I just updated and restarted my computer.

Technician's Assistant: What troubleshooting have you tried?

None. I don't know where to start.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Yes. Last weekend I did download a song to I Tunes from an email I received.

Submitted: 11 months ago.Category: Mac
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Answered in 9 minutes by:
9/16/2017
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 11 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Ask Your Own Mac Question
Customer reply replied 11 months ago
Just today. I Tunes sent me an alert and I am tying to do what they asked me to.
Customer reply replied 11 months ago
Nope. I can see this will cost more money with every sentence. Good bye.
Customer reply replied 11 months ago
I hope I get a chance to send in a review cause this system is B.S.
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