Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I got a new Iphone 8+ this weekend and none of my iTunes
I got a new Iphone 8+ this weekend and none of my iTunes songs have transferred to the new phone. When I get on I tunes all of my 150+ songs seemed to have dissapeared … read more
Justin Johnson
Justin Johnson
Owner
3,008 satisfied customers
I got a new ipod classic 4th generation I believe and went
I got a new ipod classic 4th generation I believe and went into itunes account and cannot download any of my music that I had purchased from your store. Went into purchased clciked music could not see… read more
JJesus Perez Gonzale
JJesus Perez Gonzale
Bachelors of Science, Computer Engineering
43 satisfied customers
I THINK I GOT SCAMMED BY SOME PEOPLE CLAIMING TO BE THE IRS
I THINK I GOT SCAMMED BY SOME PEOPLE CLAIMING TO BE THE IRS AND DEMANED I PAY WITH I TUNES CARDS SO HOW CAN I STOP THEM FROM BEING USED AFTER THEY HAVE THE CODES LOCATED UNDER THE SILVER YELLOW STRIP … read more
technicalcat
technicalcat
Computer Science
1,625 satisfied customers
I have forgotten my password XXXXX I tunes keep saying email
I have forgotten my password XXXXX I tunes keep saying email sent but not receiving anything.… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I had an old email address that I had orginally set up my apple
I had an old email address that I had orginally set up my apple account with. I no longer use that email address. My current email address [email protected] I just went on line and reset my password X… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Greetings, Some of my itunes purchased music is not allowing
Greetings, Some of my itunes purchased music is not allowing me to move it to a new playlist or to a CD. The message is that the record of my purchase is not there. This is a new computer for me. My h… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I attempted to download a song onto my Ipod last evening. I
I attempted to download a song onto my Ipod last evening. I got a message that, while I was charged for the song 3 times, it was corrupt and I could not download it. I was told to go to the "look for … read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
I have had an Apple ITunes account for several years. The
I have had an Apple ITunes account for several years. The main computer where I purchased the bulk of my songs is locked up in storage in California and I now live in Switzerland. I have an IPod which… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I recently purchased a song from i tunes for my mac
I recently purchased a song from i tunes for my mac computer,with a gift card. I can not find it anywhere. I also downloaded the newest version of i tunes. . Can you help me? Do you have a ph.# I can … read more
Kevin
Kevin
Self Employed Network Consultant
High School or GED
1,926 satisfied customers
my old pc crashes and i had a lot of music in my i tunes account
my old pc crashes and i had a lot of music in my i tunes account how do i get to my music on my new pc… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I am having problems getting music folders transferred from
I am having problems getting music folders transferred from Windows 7 to I-Tunes library. I had a library with I-Tunes along with playlists and over 300 songs I downloaded previously that were in my I… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Help, I had many many songs on my i phone and for some stupid reason i clicked on resto
Help, I had many many songs on my i phone and for some stupid reason i clicked on restore factory settings and wiped all my music? What do i do:(… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Hi I am in crisis mode this morning...I ran into a huge problem
Hi I am in crisis mode this morning...I ran into a huge problem last night. I was prompted to download the updated version of iTunes a couple days ago, which I did. So last night I sat down to re-arra… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have always been able, up until now, to use the I-Tunes Stores...to
I have always been able, up until now, to use the I-Tunes Stores...to purchase song. Believe I have the password XXXXX there. However, when I try to pay for an APP on my I-Phone, that password XXXXX X… read more
Jason Jones
Jason Jones
AAS Information Technology
11,353 satisfied customers
I have had itunes for sometime now. My computer crashed about
I have had itunes for sometime now. My computer crashed about a year ago and I had to open another account or at least thats what I did. Now when I try to download tunes that I purchased, (3,500) in a… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
itunes 9.0.3 is a nightmare. i own a mac. im running OSX 10
itunes 9.0.3 is a nightmare. i own a mac. i'm running OSX 10.04.11. Ever since i updated itunes my playlists are gone, itunes store crashes every time. After every crash when i re-open itunes it goes … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
how to find password for i pod serial #ym912azo3qu NANO. to
how to find password XXXXX i pod serial #ym912azo3qu NANO. to download songs from i tunes to mac book pro… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
i have a new 5th gen. nano. it keeps telling me the network
i have a new 5th gen. nano. it keeps telling me " the network connection timed out" and i think my bought songs didn't download.… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x