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My iphone is locked and it wont take the password, lphone 6,

Customer Question
My iphone is locked...

My iphone is locked and it wont take the password

Technician's Assistant: What's the make/model of your device? How old is it?

Lphone 6

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Just today none i ant get in

Technician's Assistant: Anything else you want the smartphone Expert to know before I connect you?

Yes just changed the password ***** it now 6didgets not 4

Submitted: 11 months ago.Category: Mac
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Answered in 1 minute by:
9/16/2017
Mac Support Specialist: Josh, Mac Support replied 11 months ago
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 22,287
Experience: 5 years as Network Admin, 10+ years of IT support
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Mac Support Specialist: Josh, Mac Support replied 11 months ago

The only way to bypass the lock screen is to perform a factory reset on the iPhone..

From a computer, go to icloud.com/find.

If prompted, sign in with your Apple ID

Click All Devices at the top of your browser window.

Select the device you want to erase.

Click Erase [device] to erase your device and its passcode.

Now you can restore from backup

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Customer reply replied 11 months ago
when i go to icloud.com/find all i get is a bunch of links to different web sites
Customer reply replied 11 months ago
no thats to much money i will just go to verizon or the apple store
Mac Support Specialist: Josh, Mac Support replied 11 months ago
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Mac Support Specialist: Josh, Mac Support replied 11 months ago

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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