Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I need to change method of payment for games, Don't know,

Customer Question
I need to change...

I need to change method of payment for games

Technician's Assistant: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?

Don't know

Technician's Assistant: Have you installed any updates recently?

Yes

Technician's Assistant: What troubleshooting have you tried?

I tried to make a payment on iTunes and change my debit card

Submitted: 11 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 7 minutes by:
9/16/2017
Mac Support Specialist: Dustin, Mac Support Specialist replied 11 months ago
Dustin
Dustin, Mac Support Specialist
Category: Mac
Satisfied Customers: 14,270
Experience: Over a decade putting the missing byte back into Apple. Also worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Ask Your Own Mac Question
Mac Support Specialist: Dustin, Mac Support Specialist replied 11 months ago

It may be a bit simpler and easier if you and I connect through a secure remote assistance. With that, I will be able to connect to your computer from here and work on repairing the issue personally. This can save a lot of time and if your not very fluent with computer repairs this is the best option.

Our secure remote assistance is guaranteed meaning if I cant solve the issue then you will be entitled to a full refund of all fees. Would you like to try a remote assistance session or would you prefer to continue via written support alone?

Thank you for your response,

Dustin S

Ask Your Own Mac Question
Mac Support Specialist: Dustin, Mac Support Specialist replied 10 months ago

To get back to me , either check your email. View one of the messages from justanswer that says you have received a reply or a message, open the message. Then inside it click the button that says view or reply on justanswer. That will bring you back to this page where you can scroll down and reply.

Or, go to justanswer.com, login at the top right. Then click my questions at the top right. Then, you will see our question listed there. Click the question, scroll down and reply!

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I was paying for icloud. Vacationing in Rec'd ICloud notice
I was paying for icloud. Vacationing in HI. Rec'd ICloud notice to renew. Ole visa no good. Had a new one but couldn't figure out to enter my new credit card info . My subscription (beyond free) has e… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I want to change my credit card number as my old one has
I want to change my credit card number as my old one has been compromised … read more
Jon
Jon
Bachelors Degree
726 satisfied customers
When I put in my debit card for payment information it says
When I put in my debit card for payment information it says this method of payment cannot be used. … read more
Micky
Micky
Lead Systems Administrator
High School or GED
99 satisfied customers
I'm fine w waiting. Ashik, Hope this one is easier than the
This question is for Ashik, I'm fine w waiting. Hi Ashik, Hope this one is easier than the Mail one :) I have two word games I play on my iPad iOS 11.3. Both games have an ad between every round. Game… read more
Justin Johnson
Justin Johnson
Owner
2,399 satisfied customers
I'm trying to enter a new credit card into iTunes payment
I'm trying to enter a new credit card into iTunes payment methods, but it keeps coming back as " credit card invalid". I've tried 4 times and checked its accuracy. What to do? … read more
Jon
Jon
Bachelors Degree
726 satisfied customers
Need to change new debit card # and expiration date. I PAD.
Need to change new debit card # and expiration date … read more
Jon
Jon
Bachelors Degree
726 satisfied customers
I am trying to install a MasterCard debit to my account.
Hello I am trying to install a MasterCard debit to my account … read more
Jon
Jon
Bachelors Degree
726 satisfied customers
I changed my charge card and it won't go through. I changed
The Apple was given to me and I have tried 5 or more times and I know the card is good … read more
Jon
Jon
Bachelors Degree
726 satisfied customers
Cant change my cc number..card was lost before apple took
cant change my cc number..card was lost before apple took payment .want to pay with different card then add another cc..i have a iphone 7 … read more
Jon
Jon
Bachelors Degree
726 satisfied customers
Need to add credit card to itunes account. Tried to buy a
Tried to buy a book and was directed to iTunes support … read more
Jon
Jon
Bachelors Degree
726 satisfied customers
My itunes account has been blocked. I need to change the
My itunes account has been blocked. I need to change the credit card info on the account, but can't get in to the account to do that because it is blockes. … read more
Jon
Jon
Bachelors Degree
726 satisfied customers
I pay with my debit card but want to change my card. I play
I pay with my debit card but want to change my card. I play slot games on my tablet. How do I change my card … read more
Mr.Med
Mr.Med
1,220 satisfied customers
I have been charging on a credit card for itunes and now it
I have been charging on a credit card for itunes and now it says I need to contact your support. My credit card card company said there was no fraud. Why won't the charge go thru … read more
Jon
Jon
Bachelors Degree
726 satisfied customers
I have a new Debit Card with new numbers & I want to take
I have a new Debit Card with new numbers & I want to take the old one off how do I do that… read more
Eric Ewing
Eric Ewing
University IT Manager
185 satisfied customers
I can't purchase credits. It keeps telling e it can't go
I can't purchase credits for games. It keeps telling e it can't go through and to contact Apple/iTunes.… read more
Dustin
Dustin
Mac Support Specialist
14,270 satisfied customers
I have a home in the UK and a home in the USA. I have a UK
I have a home in the UK and a home in the USA. I have a UK based user ID, but in the USA have an Apple TV. How do I open a USA account alongside my UK account?… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Why am I getting the message that there is a problem using
Why am I getting the message that there is a problem using my PayPal account as a payment source for Apps in the iTunes store?… read more
Jesse
Jesse
Apple Consultant
Some College
2,052 satisfied customers
Hi i have an itunes account over the last couple of months
Hi i have an itunes account over the last couple of months someone has been spending money on my account! I have tried tightening up my account and changed my password XXXXX more money has gone out! w… read more
Jesse
Jesse
Apple Consultant
Some College
2,052 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x