Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I need to retrieve a text message I deleted about 15 minutes
I need to retrieve a text message I deleted about 15 minutes ago. It's very important because it's for a law suit … read more
Robert M.
Robert M.
Bachelor's Degree
3,570 satisfied customers
I like the Facebook messenger app, I had this ongoing
Hi, I like the Facebook messenger app, I had this ongoing conversation with a crush, and sometimes I would delete the app and re download it and my conversation and pics we sent each other were still … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,691 satisfied customers
I need help to transfer music from iphone to ipod. I have
I have the latest update on my iphone just last week … read more
Justin Johnson
Justin Johnson
Owner
2,981 satisfied customers
Just purchased new iPhone 7 its updating from the cloud,
Just purchased new iPhone 7 its updating from the cloud, it's been plugged in and connected to the wi-fi for 13 hours for the last 11 hours it has shown "less than 1 minute" … read more
Ashik
Ashik
Master's Degree
9,356 satisfied customers
I just just got an iphone 7 plus, tried to restore from
hi JA: Hi. What seems to be the problem? Customer: I just just got an iphone 7 plus JA: What Operating System (OS) are you running on your iPhone 7? Customer: tried to restore from icloud JA: When did… read more
Josh
Josh
It Support Specialist
Associate Degree
7,318 satisfied customers
I can't get email on my iPad. Says cannot get mail. Mail
I can't get email on my iPad. Says cannot get mail. Mail server "imap.aol.com is not responding" … read more
PC_Wizzard
PC_Wizzard
IT Technician
1,160 satisfied customers
ITunes could not connect to the iPad “iPad” because an
iTunes could not connect to the iPad “iPad” because an invalid response was received from the device. I get this message after the last ipad air upgrade … read more
Ashik
Ashik
Master's Degree
9,356 satisfied customers
I just got a new iPhone 6 from Sprint today. I still have
I just got a new iPhone 6 from Sprint today. I still have my Vorizon iPhone 6 (same model). Ive been able to sync up all the apps but I can't seem to sync my photos or my text messaging. I did a Sync … read more
Ashik
Ashik
Master's Degree
9,356 satisfied customers
I have several questions regarding iTunes, iCloud,
hello, i have several questions regarding iTunes, iCloud, etc. can you help? thanks in advance. -rob… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,762 satisfied customers
I have an iPad and a BlackBerry. I have all of my contacts
I have an iPad and a BlackBerry. I have all of my contacts the same on both devices. I am figuring out the best way to purchase the iPhone 6. (T-Mobile) If I buy it at the Apple Store, and bring in my… read more
Ashik
Ashik
Master's Degree
9,356 satisfied customers
I am restoring my iPhone 4S it from the iCloud backup. Now
I am restoring my iPhone 4S it from the iCloud backup. Now when I look at the iCloud backup settings for the iPhone, it says "Backup options will be available when your iPhone is restored from this ba… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
i had to replace my hard drive and now want to sink the data
i had to replace my hard drive and now want to sink the data on my phone to the iMac. I want to make sure it doesn't memory wipe my phone… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have been trying to sync my replacement iphone 4s with my
I have been trying to sync my replacement iphone 4s with my mac (OS lion) since three days ago. After syncing for 18 hours, I gave up and unplugged my phone. The apps started to gradually uninstall. I… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My iPhone suddenly has no music on it. yesterday there were
My iPhone suddenly has no music on it. yesterday there were 2000+ songs. I have not connected it to my computer in ten days or more. I recently installed iCloud (a few weeks ago). Prior to installing … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Help! We have a new ipad and 2 ipod touches. iTunes will
Help! We have a new ipad and 2 ipod touches. iTunes will not synch with any of the devices. It freezes up on step 2 of 7 during synch and locks up. We can see songs on all of the devices, but can't li… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Hi, Im am in the process of updating the OS5 systemand
Hi, I'm am in the process of updating the OS5 systemand all seems to have worked. I have started toanswer the questions about the iCloud on the phone but it seems to be stuck on the "Find my iPhone sc… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I updated my iphone 4 yesterday. I also downloaded icloud I
I updated my iphone 4 yesterday. I also downloaded icloud I lost my music and can't find how to use icloud… read more
Sergio A.
Sergio A.
Security & Technical Specialist
Bachelor's Degree
271 satisfied customers
My daughter just uploaded the new is05 software and now seems
My daughter just uploaded the new is05 software and now seems to have lost everything. What can she do to get it back She said she sync before she uploaded.… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x