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I was trying to download Pandora on my MacBook Pro but so…

Customer Question
I was trying to...

I was trying to download Pandora on my MacBook Pro but so far I have not been able to do it

Technician's Assistant: Just to clarify, how old is your MacBook Pro and what operating system are you running?

I bought it in 10.Right now I am using Firefox. Is that the problem, should I switch to Safari?

Technician's Assistant: Have you installed any updates recently?

No this is the first time I have installed anything for a while. I used Pandora over at my daughter's house when I was staying there and I loved it so want it on my lap top.

Submitted: 8 months ago.Category: Mac
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Answered in 2 minutes by:
9/15/2017
Mac Support Specialist: Ashik, Mac Technician replied 8 months ago
Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 12,152
Experience: Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
Verified

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

What version of Mac OS X are you using ?

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Customer reply replied 8 months ago
10.11.6 (OS X ElCapitan
Customer reply replied 8 months ago
I am on a fixed income and cannot afford this. I can just take it down to the Apple store here and it will cost nothing
Mac Support Specialist: Ashik, Mac Technician replied 8 months ago

Sorry, this is a paid support site. If you don't want to continue, please contact the customer support at***@******.*** and they will cancel this question and refund you.

Best Regards,

Ashik

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Mike
Mike, Mac Medic
Category: Mac
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