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I just got an e-mail that my i tunes account was charged of…

Customer Question
I just got an...

I just got an e-mail that my i tunes account was charged of Virtual Trainer Pro excersise workout fitness.i di not authorize the purchase of 399.00

Technician's Assistant: Have you contacted anyone about your account?

No,, i just saw the email/

Technician's Assistant: Have you installed any updates recently?

No,, no updates

Technician's Assistant: What troubleshooting have you tried?

None

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I just want my charged deducted.. ?

Technician's Assistant: What confuses you?

I do not get on on I tunes..

Submitted: 11 months ago.Category: Mac
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Answered in 6 minutes by:
9/15/2017
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 11 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Ask Your Own Mac Question
Customer reply replied 11 months ago
I just got this email today and the purchase was done 9/13/17.. I was not on my computer yesterday..
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 11 months ago

Have you notified Apple of the potential breach?

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