Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
Resurrected an old iPod I haven't used for years. First, i
Resurrected an old iPod I haven't used for years. First, i signed in with my (new) apple id which is on my iphone and ipad. No problem. Listened to several podcasts. Then all of a sudden, the ipod sto… read more
Jon
Jon
Bachelors Degree
836 satisfied customers
I have an IPhone 6 that was set up for me by my Grand
I have an IPhone 6 that was set up for me by my Grand Daughter and I was wondering if I delete her email for iTunes & Apps that's in my phone will I loose all the music I purchased. Some of the music … read more
ZAID ALAMRO
ZAID ALAMRO
Computer Technician
Masters
130 satisfied customers
The apple id is wrong in my I phone. i cant change it. The
the apple id is wrong in my I phone. i cant change it … read more
Jon
Jon
Bachelors Degree
836 satisfied customers
I am trying to find my iPhone but cannot get into account
i am trying to find my iPhone but cannot get into account because i don'T KNOW PASSWORD … read more
Jon
Jon
Bachelors Degree
836 satisfied customers
I've gotten lots of help from tech in the recent past and
Hi Mike. I've gotten lots of help from tech in the recent past and somehow in all that, my deceased husband's itunes library of music he recorded mostly from our own materials and some from the itunes… read more
Justin Johnson
Justin Johnson
Owner
2,951 satisfied customers
I received an e-mail today that said it was from Apple. It
I received an e-mail today that said it was from Apple. It stated that my Apple ID had been used to sign in to ICloud & purchased a subscription to Apple Music family membership. It stated that if I d… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,754 satisfied customers
Actually it is my IPhone and IPad. I tried to purchase music
Actually it is my IPhone and IPad. I tried to purchase music and a book on ebooks and it is telling me my Apple ID has been disabled. I just purchased something yesterday and had no problem. What do I… read more
Justin Johnson
Justin Johnson
Owner
2,951 satisfied customers
I've reset my I phone and it keeps asking me for my appleID.
I've reset my I phone and it keeps asking me for my appleID. when I put it in it says it's wrong. It pops up with my daughter's apple ID which makes me think that it wants me to put in her password. s… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
I forgot my apple iTunes password and my apple password for
I forgot my apple iTunes password ***** my apple password ***** my email address on my IPhone 6. … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
975 satisfied customers
I got a new iPad. My old iPad I'd was tied to an email
I got a new iPad. My old iPad I'd was tied to an email account that I haven't had for over two years. So when I request a new password ***** send it to my dormant account. Also I own an iPhone 6 and a… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I'm out of memory on my iPhone and most of the memory is
I'm out of memory on my iPhone and most of the memory is dedicated music I don't usually listen too. I. have an iPhone with 400 plus songs on my playlist and 1200 songs under purchase songs. I'd like … read more
Ashik
Ashik
Master's Degree
9,353 satisfied customers
Hi recently my daughter added my music to spotify from itunes,
Hi recently my daughter added my music to spotify from itunes, now some of my songs are on spotify but no longer in itunes and have also been deleted from my iphone what happedned and how do i get the… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I cannot sync my Iphone with my ITunes library of music on
I cannot sync my Iphone with my ITunes library of music on my PC after I upgraded my Apple OS to 6.0.1 and changed the ID. The Apple store types say I need to use the old ID or password, but did not e… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
933 satisfied customers
I transferred songs from an old ipod into itunes. When they
I transferred songs from an old ipod into itunes. When they synced into my iphone, they are not playable. They are "grayed" out and I can not select them to play… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
My computer crashed and I would like to download my iTunes
My computer crashed and I would like to download my iTunes files - music and podcasts. I have my ID and password. l have been a member for at least 3 years probably more. I will appreciate any help yo… read more
Mr. Clark
Mr. Clark
IT Director
Bachelor's Degree
2,477 satisfied customers
I have a problem with conflicting user IDs and passwords on
I have a problem with conflicting user ID's and passwords on iTunes. When I bought my iPad 6 months ago, I used the e-mail address I had at the time (call it User ID #1 + password #1), and it worked f… read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,048 satisfied customers
I have mac osx 10.5.8, I mostly use PCs for my office and have
I have mac osx 10.5.8, I mostly use PCs for my office and have not worked enough with my mac which is for home use. when I purchased this mac desktop last year, i had to list an email account for my a… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
good morning. I had changed emails about a year and a half
good morning. I had changed emails about a year and a half ago that was associated with my account. when I recently purchased a new computer and trying to move the music into the new one, it prompts m… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
864 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x