Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I cannot create an Apple ID, serial number is ffmv230vhyfk,

Customer Question
I cannot create an...

I cannot create an Apple ID

Technician's Assistant: What's the make/model of your device? How old is it?

Serial number is *****

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

1 month

Technician's Assistant: Anything else you want the smartphone Expert to know before I connect you?

I am not well versed on tech issues

Submitted: 8 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 5 minutes by:
9/14/2017
Mac Support Specialist: Richard, Apple Software Engineer replied 8 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 45,395
Experience: IT Engineer for over 15 years
Verified

Hi there and welcome

Can you tell me please what happens when you try to create an Apple ID?

Please let me know

Ask Your Own Mac Question
Was this answer helpful?
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,555
8,555 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,555 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,394 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Mac Druid

1,994 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,507 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
The sound is gone...cannot hear voice of person I'm talking
The sound is gone...cannot hear voice of person I'm talking to … read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
My Apple ID, iCloud password and iTunes payment info are
Hi - my Apple ID , iCloud password ***** iTunes payment info are lost by me. I have tried to open my account with iTunes as part of the recovery process. I cannot because my credit card information - … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
96 satisfied customers
Need to create a new apple pass word. Need to create a new
Need to create a new apple pass word JA: When did you last change your password ***** Apple ID? Customer: Need to create a new apple id JA: Did you try resetting through Apple's online account reset t… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
96 satisfied customers
I have a new iPhone 7 that I am trying to activate. I have
Thanks! I have a new iPhone 7 that I am trying to activate … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
Activation Lock on my I Pod on and I cannot remember the
Activation Lock on my I Pod on and I cannot remember the password. The Apple ID is either :***@******.*** or***@******.***. I found the serial number on the back of my I-pod which I us solely for I Tu… read more
Justin Johnson
Justin Johnson
Founder
2,002 satisfied customers
Is it possible to determine if a iPhone that was unlocked
Is it possible to determine if a iPhone that was unlocked has been activated? I mailed it and did not send tracking. I don't know where the phone is right now. I mailed it to a friend and want to know… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,507 satisfied customers
My iPad was given to me by someone who can't remember what
Hi, my iPad was given to me by someone who can't remember what password ***** used to even what their apple is. It should be either popolvuh666 or phineascrow but I have no idea what the password ****… read more
Jon
Jon
Bachelors Degree
622 satisfied customers
I shut my iPhone off and now cant turn it back on requesting
I shut my iPhone off and now cant turn it back on requesting apple id and password ***** am being told one is incorrect I was waiting to talk to a tech but have not yet filled out info for $5.00 fee a… read more
Jon
Jon
Bachelors Degree
622 satisfied customers
Damaged it and buying a new one .I think i have the serial
damaged it and buying a new one .I think i have the serial number of the old one so i cantrasfer files to the newone … read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
My name isXXXXX My Mac Book Pro, {Serial NO: CO2H5TJFDV13,
My name isXXXXX My Mac Book Pro, {Serial NO: CO2H5TJFDV13, a Mac OSX Lion, 10.7.5 computer}. I am unable to succeed in either, obtaining my "[email protected]" mail, or, succeeding in password XXXXX I … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
when putting my serial no to register my new iMac which is
when putting my serial no to register my new iMac which is the same as in the computer on the packaging and on the base fail to recognise it when registering with Apple.… read more
jstinehelfer
jstinehelfer
IT Administrator/Election Technician
High School or GED
174 satisfied customers
I just started and I got my Apple ID and the Apple password.
I just started and I got my Apple ID and the Apple password. But everytime try to get into Itune and/or apps they ask me for the password XXXXX I have given it and "wrong password" comes up. I finaly … read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
989 satisfied customers
I need help creating the template for my Joomla website, can
I need help creating the template for my Joomla website, can I get that assistance at my Apple store?… read more
Mike
Mike
Mac Medic
8,555 satisfied customers
I have a iphone4 serial number 86038vz7a4s registered under
I have a iphone4 serial number 86038vz7a4s registered under [email protected] which no longer exists - my new email address is [email protected] I need to obtain a new password XXXXX access my account … read more
Jason Jones
Jason Jones
AAS Information Technology
6,322 satisfied customers
when I try to open icloud in system preferences with my apple id and password XXXXX get th
when I try to open icloud in system preferences with my apple id and password XXXXX get the message: account limit reached - This device is no longer eligible for creating an Apple ID. How do I clear … read more
Frederick S.
Frederick S.
Quality Assurance Engineer, Entrepreneur
High School or GED
8,671 satisfied customers
I have a MobileMe account which I know will expire in June
I have a MobileMe account which I know will expire in June 2012. I have used that account to buy apps via iTunes Store for iPad 2 and iPodTouch until the iOS 5 upgrade a couple of weeks ago. Until 2 w… read more
John T. F.
John T. F.
Mac Druid
Two Decades Field Experience
1,994 satisfied customers
Hi, I am thinking of buying an iMac i5 on Craiglist. It
Hi, I am thinking of buying an iMac i5 on Craiglist. It is a "brand new factory sealed iMac. Not refurbished, not used, or opened; it was purchased directly from the apple store" with softwares cd/dvd… read more
Johnny  Mack
Johnny Mack
Bachelor\u0027s Degree
357 satisfied customers
HOW DO i REGISTER MY APPLECARE PROTECTION PLAN FOR MY IPHONE
HOW DO i REGISTER MY APPLECARE PROTECTION PLAN FOR MY IPHONE? i DON'T HAVE EXACT DATE OF PURCHASE?… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,554 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x