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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Many issues, but I'll start with not knowing my password to

Customer Question

Many issues, but I'll start with not knowing my password ***** sign in to COSTCO to order online. I do not have email set up so I need to speak to a rep.(###) ###-####JA: When did you last reset your username and password?
Customer: Good question. My husband died and I changed from exfinity to dish network for wifi. I have internet but no mail. Probably meet some resets
JA: Have you installed any updates recently?
Customer: I don't think so. I guess now is the time to admit my lack of technical proficiency.
JA: What troubleshooting have you tried?
Customer: I would say this exchange is it
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: I can't think of anything else
Submitted: 1 month ago.
Category: Mac
Expert:  Richard replied 1 month ago.

Hi there and welcome

Do you recall the account you had with Costco?

Please let me know