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Many issues, but I'll start with not knowing my password to…

Customer Question
Many issues, but I'll...

Many issues, but I'll start with not knowing my password ***** sign in to COSTCO to order online. I do not have email set up so I need to speak to a rep.(###) ###-####

Technician's Assistant: When did you last reset your username and password?

Good question. My husband died and I changed from exfinity to dish network for wifi. I have internet but no mail. Probably meet some resets

Technician's Assistant: Have you installed any updates recently?

I don't think so. I guess now is the time to admit my lack of technical proficiency.

Technician's Assistant: What troubleshooting have you tried?

I would say this exchange is it

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I can't think of anything else

Submitted: 11 months ago.Category: Mac
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Answered in 5 minutes by:
9/14/2017
Mac Support Specialist: Richard, Apple Software Engineer replied 11 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,537
Experience: IT Engineer for over 15 years
Verified

Hi there and welcome

Do you recall the account you had with Costco?

Please let me know

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