Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I don't know how to activate my ipad. If I knew that I could…

Customer Question
I don't know how...

I don't know how to activate my ipad

Technician's Assistant: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?

If I knew that I could probably work it myself

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: What troubleshooting have you tried?

None

Submitted: 11 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 2 hours by:
9/14/2017
Mac Support Specialist: Richard, Apple Software Engineer replied 11 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,537
Experience: IT Engineer for over 15 years
Verified

Hi there and welcome

If it is asking you to activate, it will want you to put in your Apple ID and Password.

What happens when you input this?

Please let me know

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I found this i pad air. it has an activation lock message.
i found this i pad air. it has an activation lock message. how do i erase the lock so i can use the device? … read more
Jon
Jon
Bachelors Degree
728 satisfied customers
Can you help me. IPad. About a week now I have tried
About a week now I have tried passwords and none work. I think my iPad was changed by my grandaughter … read more
Richard
Richard
Apple Software Engineer
47,537 satisfied customers
My ipad went into an activation lock and i don't remember my
My ipad went into an activation lock and i don't remember my user name of password … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
I bought an ipad at the flee market got it reset it has a
GOOD EVENING I bought an ipad at the flee market got it reset it has a activation lock on icloud what to do … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
We have an iPad and today Activation Helpshowed up. We do
we have an iPad and today Activation Helpshowed up. We do not have an iPhone and it asks for our Apple ID number (which i don't have...our iPd is about 16 years old) and also asks for our pASSWORD ***… read more
Justin Johnson
Justin Johnson
Owner
2,420 satisfied customers
My iPad will not work. Message: Could Not Activate iPad. How
My iPad will not work. Message: Could Not Activate iPad. How do I get it started? … read more
Justin Johnson
Justin Johnson
Owner
2,420 satisfied customers
I changed cable companies and had to reset my IPad. I use my
I changed cable companies and had to reset my IPad. I use my Email address as my ID but I have forgotten my password. I have used every one I have but none will work the activation lock. How do I set … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I have an apple iPad and activated the finger print sign. I
I have an apple iPad and activated the finger print sign. I forgot my password ***** now I am locked out of my iPad. How do I unlock it and then I want to remove this finger print app. … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
For some reason my I-pad locked up and wants to be
For some reason my I-pad locked up and wants to be reactivated. I know my apple id; but I don't remember my apple password. How can I recover my apple password ***** reactive my I-pad? … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
My iPad was working well, but yesterdayI it is not
My iPad was working well, but yesterdayI it is not activated. I don't know how to bring it back to where it was. … read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
I need to Activate the activation lock but i do not know the
I need to Activate the activation lock but i do not know the password ***** i used to set up icloud. Now i don't know what to do? … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
While using Safari on my ipad mini (3 years old...new to
While using Safari on my ipad mini (3 years old...new to me), it all of the sudden went to a page that said Activation Lock. Unfortunately, I don't know my apple ID, nor password. Tried several and am… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
We have had the ipad 3 or 4 years as a gift from children.
We have had the ipad 3 or 4 years as a gift from children. today, activation lock has come up and cannot get past it, Requires apple id and password ***** we cannot find anywhere. … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
Ios10 updated and tells me I need an outside phone to bypass
ios10 updated and tells me I need an outside phone to bypass the new security feature but I live on the Big Island and don't have one. I came into Hilo to go to Verizon to connect the phone feature of… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Activation is required. I don't know. It just happened
I don't know. It just happened suddenly. I've had my ipad a few years. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,159 satisfied customers
When I tried to open my ipad it said that activation is
When I tried to open my ipad it said that activation is required. How do I do that? … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Updated Ipad2 and now asking to activate. : probably 4 years
updated Ipad2 and now asking for password ***** activate. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Two days ago I requested help from Mike for my iPad 1. I needed
Two days ago I requested help from Mike for my iPad 1. I needed a reset and he told me exactly how to do the reset. After performing the reset and thanking Mike for the help, I tried to get on the int… read more
Ed
Ed
Repair Shop Owner
Bachelor\u0027s Degree
620 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x