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Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 2788
Experience:  IT Manager at Wood Group PSN
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When I go to open messages random apps open or it starts

Customer Question

when I go to open messages random apps open or it starts typing on its own
JA: What's the model and Operating System (OS) of your device?
Customer: iphone7
JA: When did you purchase your Apple device? What troubleshooting have you tried?
Customer: 1year ago, haven't tried to trouble shoot just turning off and on again
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: can iphon
Submitted: 1 month ago.
Category: Mac
Expert:  Kris R replied 1 month ago.

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Customer: replied 1 month ago.
5 days
Expert:  Kris R replied 1 month ago.

Okay does this seem like there is maybe a problem with the screen?

Customer: replied 1 month ago.
no, the screen is fine
Expert:  Kris R replied 1 month ago.

It may look fine but the touch controller may be pressing the home relay?

Customer: replied 1 month ago.
Ok, thank you I will take to Apple store
Expert:  Kris R replied 1 month ago.

Okay great

Note: Can you please rate me at the top so I am credited with my time, 5/5 gives me most credit and would be much appreciated. Thanks.