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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Won't work, i phone 5, 10 min. not now

Customer Question

won't work
JA: What's the make/model of your device? How old is it?
Customer: i phone 5
JA: How long has this been going on? What troubleshooting have you tried?
Customer: 10 min.
JA: Anything else you want the smartphone Expert to know before I connect you?
Customer: not now
Submitted: 1 month ago.
Category: Mac
Expert:  David replied 1 month ago.

Hi my name is ***** ***** to JustAnswer. I am reviewing your question and will post a reply ASAP.

Expert:  David replied 1 month ago.

What issue are you facing?
Do you have more details, any error messages?

Thanks in advance.

Customer: replied 1 month ago.
well it was working today and then i plug it in and no respose JK
Expert:  David replied 1 month ago.

Is the screen blank? Have you seen an error message on the screen?

Does iTunes detect it?

I have troubleshooting steps that I will give in a moment.

Customer: replied 1 month ago.
I go