Ask Mac Questions and Get Answers from Experts ASAP
Hi my name is ***** ***** to JustAnswer. I am reviewing your question and will post a reply ASAP.
What issue are you facing?Do you have more details, any error messages?
Thanks in advance.
Is the screen blank? Have you seen an error message on the screen?
Does iTunes detect it?
I have troubleshooting steps that I will give in a moment.