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I did a rebuild on my mac and I lost old emails that were
I did a rebuild on my mac and I lost old emails that were already downloaded … read more
Pete
Pete
Engineer
Bachelor's Degree
2,960 satisfied customers
Hoping you folks can help. Upgraded to an iMac 5k Retina
Hoping you folks can help. Upgraded to an iMac 5k Retina machine from a 2009 iMac ..... the migration is almost complete ,however, I have over 60 email folders that I'd like to port over to the new iM… read more
David
David
Mac Support Specialist
Bachelor's Degree
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My wife's PC is dying and I'm thinking of replacing it with
My wife's PC is dying and I'm thinking of replacing it with a Mac. She mostly uses the computer for email (Outlook), the internet and writing is MS Word. Also occasional use of iTunes for ripping CDs … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
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I moved my iPhoto library and Photo's to an external hard
I moved my iPhoto library and Photo's to an external hard drive and erased those files on my hard drive and now I cannot open the Photo's on my external hard drive. Can I restore these photos from my … read more
David
David
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Bachelor's Degree
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I moved Mail from iMac to new iMac along with the merge pref
I moved Mail from iMac to new iMac along with the merge pref but still no content in the mail boxes from the old machine.… read more
Daniel
Daniel
Mac Genius
High School or GED
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MOVE AOL EMAIL TO OUTLOOK to allow search of archives
I am a victim of the archive search bug which will not let me search the achives and I just spoke with AOL tech who said I'm S.O.L. I need exact instructions on how to MOVE (COPY) all of my AOL emails… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
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My wife has a Macbook on Leopard and spent the weekend creating
My wife has a Macbook on Leopard and spent the weekend creating a slideshow on iPhoto. Today she accidentally deleted her work, and is surprised there is no file in the trash to recover. Where are sli… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I installed Mac OS 10.8 Mountain Lion and the Eudora application
I installed Mac OS 10.8 Mountain Lion and the Eudora application I've used for the past approx. 15 years no longer works. What (and how) can I migrate to easily to preserve my past email (I've saved t… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
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After rebuilding permissions/cleaning etc with OnyX for Mac
After rebuilding permissions/cleaning etc with OnyX for Mac OS 10.6, Outlook 2011 for Mac no longer functions. The program launches but freezes without displaying emails.… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
933 satisfied customers
Im a novice..so keep that in mind. I have 2 email accts on
I'm a novice..so keep that in mind. I have 2 email accts on my mac, one for work and an AOL mail acct I've had for years. I recently started getting a warning that my startup disk is almost full. I ju… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Okay Claws224, how much do you know about Time Machine My
Okay Claws224, how much do you know about Time Machine? My hard drive crashed on the MAC, which I understand is quite rare, but it happened to me. I have a backup, but when I do a restore from Time Ma… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Hi, just backed up my mac files on time machine ready for a
Hi, just backed up my mac files on time machine ready for a clean install. Backup went fine, the reinstall process went well. When the install was complete I tried to go through the migration process … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
About 2 weeks ago I started having problems sending email.
About 2 weeks ago I started having problems sending email. Some of the time, not always, the email will not go and several minutes later the "try alternate server" will pop up, but it does not always … read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I recently migrated from Entourage to Outlook for Mac 2011.
I recently migrated from Entourage to Outlook for Mac 2011. Today it crashed at the server level so i rebuilt the database and everything seems to be working fine, except, when i tried to import my .m… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Im running AOL desktop for Mac v. 1.5 using Snow Leopard.
I'm running AOL desktop for Mac v. 1.5 using Snow Leopard. My sent emails are not showing in my "sent mail" folder, with the exception of a very few emails that I have sent to my own email address. Un… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
In Apple Mail, all entries in Inbox, Sent, Trash and all mailboxes
In Apple Mail, all entries in Inbox, Sent, Trash and all mailboxes have disappeared. Just before everything disappeared, a box popped up asking if I wanted to do something now or later. I accidentally… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
In Apple Mail, I use On My Mac to have many folders (into
In Apple Mail, I use "On My Mac" to have many folders (into which I store my emails.) Well, suddenly there are no folders under "On My Mac." How do I restore them? Thank you.… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
Hello! HELP! My name is Beth. I have Microsoft Office 2008
Hello! HELP! My name isXXXXX have Microsoft Office 2008 on my Mac Book Pro. Up til now, worked great. AT THIS SECOND -- I have a 100+ page document critical to life as I know it. (dramatic yes -- trut… read more
TVGUY
TVGUY
Computer Technical Specialist
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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