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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Word is frozen with unsaved work, How do I find that out?

Customer Question

Word is frozen with unsaved work
JA: What's the model and Operating System (OS) of your device?
Customer: How do I find that out?
JA: When did you purchase your Apple device? What troubleshooting have you tried?
Customer: July 2017, no troubleshooting yet
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Mac
Expert:  PC_Wizzard replied 1 month ago.

Hello and welcome to JustAnswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

Do you use Windows or Mac?