Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I cannot get my 7 apple to open after my phone was updated.
i cannot get my 7 apple to open after my phone was updated. i cannot call any one software update to finish setting iOS 11.0.1 husband is critical care is hospital and I am upset … read more
Randy IT Tech
Randy IT Tech
3,530 satisfied customers
My cell phone 6 fell on the floor. It has now lines on the
my cell phone 6 fell on the floor. It has now lines on the 3/4 of the screen and 1/4 of the screen looks normal. … read more
Justin Johnson
Justin Johnson
Owner
3,273 satisfied customers
IPhone 6 plus, Let me check, 10.3.1 (14e304) Camera suddenly
Camera suddenly not focus anymore. I tried hard reboot and all tips suggested by Apple users but no luck. I even reset to manufacture settings … read more
Josh
Josh
Mac Support
23,079 satisfied customers
Upgraded to ios10 and can't unlock my home screen. Finger
upgraded to ios10 and can't unlock my home screen. Finger itouch id not working and therre's some crazy person talking gibberish @ 100 mph...? I need to unlock now as I just got didcharged from the Ho… read more
Ashik
Ashik
Master's Degree
9,460 satisfied customers
My iPhone's screen went black. the phone is on, it vibrates
my iPhone's screen went black. the phone is on, it vibrates when calls or texts some in, siri tries to talk to me.\ But I can't hard shut it down or regular Ooff … read more
Jason Jones
Jason Jones
AAS Information Technology
11,443 satisfied customers
I have an iphone 6 on which the display will not turn on.
I have an iphone 6 on which the display will not turn on. Ther is no damage to ;the screenand it suddenly stopped workig … read more
Justin Johnson
Justin Johnson
Owner
3,273 satisfied customers
Ihone 5c fell on floor-blank screen - tried off/on - don't
ihone 5c fell on floor-blank screen - tried off/on - … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,908 satisfied customers
I have dropped my Iphone 5SE only 3 or 4 times. It has
I have dropped my Iphone 5SE only 3 or 4 times. It has frozen up on me twice. The first time it frozen is when i turned my phone back on and all I did was to plug into my friend's car charger and it u… read more
Andrew Harris
Andrew Harris
Consultant
74 satisfied customers
How do you remove the back of a iPhone 7 I need to remove
How do you remove the back of a iPhone 7 I need to remove the battery and reset the phone … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,894 satisfied customers
Iphone 6 will not turn on I dropped it. Ios. All the updates
iphone 6 will not turn on I dropped it JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng? Customer: yes ios JA: Have you installed any updates recently?… read more
Josh
Josh
Mac Support
23,079 satisfied customers
My iPhone 4 has gone blank. I was using it and it just suddenly
My iPhone 4 has gone blank. I was using it and it just suddenly went black. I have plugged it into iTunes but it's not being recognised. I've pressed the lock and home button together but nothing happ… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I dropped my iPhone 5 on a hard floor. The phone then went
I dropped my iPhone 5 on a hard floor. The phone then went black with nothing. After a while I held the home and power buttons for 10secs and it turned back on. Having left it, it has gone back to bei… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,022 satisfied customers
Hi, I accidentally dropped my iPhone 4 from a height of about
Hi, I accidentally dropped my iPhone 4 from a height of about a foot roughly fifteen minutes ago. When I picked it back up, it wouldn't turn on. Since similar things have happened before, I decided to… read more
Cris
Cris
3,487 satisfied customers
hi i have an iphone 4 and yesterday before going to church
hi i have an iphone 4 and yesterday before going to church i could text and call do all the good stuff on it. hit the sleep/power button to put it to sleep. went to turn it back on and it stayed on th… read more
Jason Jones
Jason Jones
AAS Information Technology
11,443 satisfied customers
Hello. I bought an iPhone this past January 2011. At this
Hello. I bought an iPhone this past January 2011. At this time the round button on the bottom is not working properly - i have to push it multiple times for the screen to pop up, or to turn off apps a… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
i left my phone charging over night and when i woke up my screen
i left my phone charging over night and when i woke up my screen was black but my iphone was responsive and would vibrate when i would push the sleep button. i held the button down to try to turn it o… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
my iphone 4 has just gone into a standby mode and on constant
my iphone 4 has just gone into a standby mode and on constant vibration,wont ring and wont stop vibration.… read more
Ashik
Ashik
Master's Degree
9,460 satisfied customers
what is wrong with my iphone if the screen is white and when
what is wrong with my iphone if the screen is white and when i touch the screen i can hear it dialing numbers… read more
Travis
Travis
Director of Design
Bachelor's Degree
757 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x