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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I got a itune card for a friend and she tried to down load

Customer Question

I got a itune card for a friend and she tried to down load it and its reply was there was nothing on it
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?
Customer: lol I have no clue im new to this
JA: Have you installed any updates recently?
Customer: just the phone what ever it does
JA: What troubleshooting have you tried?
Customer: none I didn't know what to do
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: is there any way telling if the card is loaded or not
Submitted: 1 month ago.
Category: Mac
Expert:  Kris R replied 1 month ago.

Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?

Customer: replied 1 month ago.
First time I bought one
Expert:  Kris R replied 1 month ago.

Are you trying to run the number through iTunes?