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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I charged my magic keyboard and after it was charged and I

Customer Question

Hi, I charged my magic keyboard and after it was charged and I unplugged it from the USB it's saying that the keyboard is not connected and I can not type on the keyboard
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
Customer: It's IMAC desk top
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just last night. I tried the blue tooth assistant but could not find how to connect the keyboard
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: Just want the keyboard to connect so I can use it
Submitted: 1 month ago.
Category: Mac
Expert:  Kris R replied 1 month ago.

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Customer: replied 1 month ago.
Just last night
Customer: replied 1 month ago.
I don't want to pay extra because we have that Apple care when we bought the computer from Best Buy, and I have done this before but I just forgot how to have it connect the keyboard to the computer
Customer: replied 1 month ago.
no help at all since I'm not paying extra fee?
Expert:  Kris R replied 1 month ago.

We can continue without the extra fee that's no problem.

Can you give me the make and model please?