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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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It currently will not connect to any wifi available and I'm

Customer Question

It currently will not connect to any wifi available and I'm not sure what to do at this point.
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?
Customer: OS X Yosemite
JA: Have you installed any updates recently?
Customer: I dont believe so but is there a way for me to check that
JA: What troubleshooting have you tried?
Customer: Turning on and off the wifi. Other than that not much, i just recently changed my default browser from safari to google, not sure if that would mess with the connection of the computer to internet though
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: I don think so
Submitted: 1 month ago.
Category: Mac
Expert:  David replied 1 month ago.

Hi my name is ***** ***** to JustAnswer. I am reviewing your question and will post a reply ASAP.

Expert:  David replied 1 month ago.

Is this a portable Mac computer, or a desktop Mac computer?

And can you connect to the Internet if you use an ethernet cable to connect it to your router?

Customer: replied 1 month ago.
Its a laptop
Customer: replied 1 month ago.
Actually sir can you please redirect me to a refund page
Expert:  David replied 1 month ago.

Yes if that is what you would like of course.

Here is the link you need to go to:

ww2.justanswer.com/help/how-can-i-request-refund-0

Expert:  David replied 1 month ago.

If you are sure. If you change your mind I can go through the steps to troubleshoot your wifi with you.