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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I had my laptop stolen yesterday and I am trying to retrieve

Customer Question

I had my laptop stolen yesterday and I am trying to retrieve my documents in iCloud from my iPad
JA: Just to clarify, what's the make and model of your laptop, and what operating system are you running?
Customer: My laptop which was stolen was a MacBook Pro with up today's operating system
JA: Have you installed any updates recently?
Customer: Yes, all my devices have IOS 10.3.3
JA: What troubleshooting have you tried?
Customer: I can see the documents in Icloud "manage storage" but can't access them to forward them by email.
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Mac
Expert:  Kris R replied 1 month ago.

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris