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I have iMac 24" (Early 2009) OS 10.9.5. I downloaded the
I have iMac 24" (Early 2009) OS 10.9.5. I downloaded the latest OS but it won't play on my computer. Can I down load something with 10.11 or later OS ? I need that to run turbo Tax … read more
Ashik
Ashik
Master's Degree
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Turbo tax says i need system 10.11. I have 10.10.5 now. I
turbo tax says i need system 10.11. I have 10.10.5 now. I tried to DL 10.12 but it says I can't on this older iMac. Any way to make this work? … read more
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Eric Ewing
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Forgot my user name and password on my desktop mac, EL
forgot my user name and password ***** my desktop mac … read more
Ashik
Ashik
Master's Degree
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I am still running OSX 8.5 and need to upgrade to OSX 9 and
I am still running OSX 8.5 and need to upgrade to OSX 9 and the proper safari browser for OSX 9. … read more
Ashik
Ashik
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I have a MAC OS X can I update Safari on this computer?
I have a MAC OS X can I update Safari on this computer? … read more
Ashik
Ashik
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I have a Mac OS X 10.5.8 (safari 5.0.6) i can't seem to get
I have a Mac OS X 10.5.8 (safari 5.0.6) i can't seem to get into other sites without an upgrade. I seem to get lost following the directions. Help … read more
Ashik
Ashik
Master's Degree
9,361 satisfied customers
I have an iMac that is not responding to my cursor, the dock
I have an iMac that is not responding to my cursor, the dock won't show up when I hover over that area. I cannot open any software because nothing is responsive pretty much. I have restarted multiple … read more
Justin Williams
Justin Williams
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I use columbia state bank bill pay. they recommend Fire fox
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Ashik
Ashik
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My version of Safari is 5.0.6 (5533.22.3). How can I update
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Ashik
Ashik
Master's Degree
9,361 satisfied customers
I have an old Mac with MAC OSX 10.5.8 - how do I upgrade. It
I have an old Mac with MAC OSX 10.5.8 - how do I upgrade. It will not support the newest system… read more
Ashik
Ashik
Master's Degree
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Ashik, I would be most grateful if you could offer a
Hi Ashik, I would be most grateful if you could offer a solution to my troubles. I cannot start my 4 year old iMac running with the recently updated El Capitan OS X Ver 10.11.1. It has worked fine unt… read more
Ashik
Ashik
Master's Degree
9,361 satisfied customers
I have a late 2011 iMac, ordered with i7 quad core 3.4 chip,
I have a late 2011 iMac, ordered with i7 quad core 3.4 chip, a 6970 graphics card with 2048 megabytes of ram, 16 megabytes of computer ram, and thunderbolt. I was very excited to hear about METAL comi… read more
Dustin
Dustin
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Was working on my G4 iMac (2006) as I always do and it went
Was working on my G4 iMac (2006) as I always do and it went to a black screen. no blinking, not anything but just black. Will not start up, make start up chime or anything. Help?… read more
John T. F.
John T. F.
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Two Decades Field Experience
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My grandsons iMac g5 serial no W8543CLMTAQ wont boot up, it
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Mike
Mike
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Some college
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Hello, I cant get my iMac to boot up. When it turns on i get
Hello, I can't get my iMac to boot up. When it turns on i get the chimes but the screen goes white with a file folder symbol with a ? in it… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have an iMac OS X and when I turn it on, the loading screen
I have an iMac OS X and when I turn it on, the loading screen comes up, and I can hear the fan working, but then it just stays there. I have waited hours and nothing happens. Is there anything I can t… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
My trusty old G5 1.8 has finally cratered I guess. Start-up
My trusty old G5 1.8 has finally cratered I guess. Start-up process does not complete. The light starts and stays on, the Chime activates and the Fans spin for a few seconds then speed up to a very hi… read more
Mike
Mike
Mac Medic
Some college
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My monitor is on and shows all the initial images, my mouse
My monitor is on and shows all the initial images, my mouse is fine, but my cpu is not responding. The flashing light on the monitor is not on and nothing seems to wok.… read more
Daniel
Daniel
Mac Genius
High School or GED
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,781 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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