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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I have an email from asking for a subscription conformation

Customer Question

I have an email from***@******.*** asking for a subscription conformation for an iTunes account . The charge is fraudulent. Is the email authenitic or a scam? Joe calder
JA: Have you contacted anyone about your account?
Customer: No
JA: Have you installed any updates recently?
Customer: Every update that automatically comes in I install.
JA: What troubleshooting have you tried?
Customer: None. The email looks ok but don't like to use blue line addresses.
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: The bill is for 399.99 dollars and is not mine.
Submitted: 1 month ago.
Category: Mac
Expert:  Mr.Med replied 1 month ago.

Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 1 month ago.

I'm sorry about the issue, Have you contacted apple support before ? do you wait for a response from them ?

Expert:  Mr.Med replied 1 month ago.

Are you there ? do you still need help please?