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Hello and welcome to JustAnswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.
What is your email address?
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When last did you login to the email account and from what device?
Ok there's no other recovery options available as I can see
What is your phone number so that I can request Apple support to phone you now?
Also what is your First and Last name?
They will call you now
Your Case ID: 100287845380
Did they phone you?