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Yesterday I spilled olive oil on my laptop. It is working…

Customer Question
HI Mike. Yesterday I...

HI Mike. Yesterday I spilled olive oil on my laptop. It is working okay but some keys are def. sticking so I'm wondering: I do need to get this cleaned up. Right??

Technician's Assistant: Just to clarify, what's the make and model of your laptop, and what operating system are you running?

MacBook Air early 2015

Technician's Assistant: Have you installed any updates recently?

OS Sierra just pages and keynote I think

Technician's Assistant: What troubleshooting have you tried?

None. I am a complete flop at this. I did go to Best Buy. The meanie heads no can help me; go to the Apple Store in Grand Rpaids

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I guess not! You tell me :).

Submitted: 8 months ago.Category: Mac
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Answered in 1 minute by:
9/11/2017
Mac Support Specialist: Richard, Apple Software Engineer replied 8 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 45,547
Experience: IT Engineer for over 15 years
Verified

Hi there and welcome

You will need to clean it and very thoroughly at that as the oil will have seeped under the Keyboard.

Are you looking at trying to do this cleaning yourself? Or have this done by someone?

Ask Your Own Mac Question
Customer reply replied 8 months ago
I want it done by someone.
Should I just go to the Apple Store?
Customer reply replied 8 months ago
Well I think I will go to the Apple Store since this can't be done remotely :)
Customer reply replied 8 months ago
Thanks!
Mac Support Specialist: Richard, Apple Software Engineer replied 8 months ago

You will need to take it into the store and they can do this for you there

If you would like any additional information or assistance, please do not hesitate to let me know.

And please take a second to rate my service by clicking one of the stars at the top of the screen then submit

thank you

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Richard
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 45,547
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Experience: IT Engineer for over 15 years

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