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Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 18104
Experience:  Over 16 years of computer experience, CISCO certified
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Second opinion] Washed out colors :( MD364LL/A ; ver 9.3.5 ;

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Second opinion] Washed out colors :(
JA: What's the model and Operating System (OS) of your device?
Customer: MD364LL/A ; ver 9.3.5 ; iPad
JA: When did you purchase your iPad? What troubleshooting have you tried?
Customer: 4 or 5 years ago. Looks kinda like an electron burn. Numerous factory resets / recoveries
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: No thanks. I have a feeling it's just old age and heat related

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

If a factory reset did not work then there is a fault with the screen and it will need to be replaced.

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