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I didn't remember my login on my iPad now I'm locked out!!
I didn't remember my login on my iPad now I'm locked out!! Help … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,762 satisfied customers
Error code OxE800015. Ipad mini. Updated it in Dubai when I
updated it in Dubai when I was waiting for a connecting flight. I frgot my password ***** I waited until I was back in Australia to solve problem. it told me to connect to iTunes. I did and updated iTunes, now it is coming up with this error code … read more
Viet - Computer Tech
Viet - Computer Tech
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I have an ipad and i can't activate it. it is asking for my
i have an ipad and i can't activate it. it is asking for my passcode and i am sure that i am using the right one but i can't seem to open my ipad … read more
Viet - Computer Tech
Viet - Computer Tech
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New iPad mini4 ,lost passcode ,can not get it to restore on
New iPad mini4 ,lost passcode ,can not get it to restore on iTunes. Have latest update for iTunes.get error message 0xE8000015. What can I do? … read more
Viet - Computer Tech
Viet - Computer Tech
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It's locked me out because of passcode, Today, Yes, No
It's locked me out because of passcode JA: When did you last change your password ***** Apple ID? Customer: Today JA: Did you try resetting through Apple's online account reset tool? Customer: Yes JA:… read more
Karthik
Karthik
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I forgot my pass word on my ipad and never had it sync to a
i forgot my pass word on my ipad and never had it sync to a computer. I followed the instructions to use itunes to restore and when the ipad was restored it asked me for a password ***** i tried to en… read more
Viet - Computer Tech
Viet - Computer Tech
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Won't upgrade to latest version. Itunes. Not that I can
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Mike
Mike
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Some college
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My question has to do with iTunes. I got a new 1-phone 7 and
My question has to do with iTunes. I got a new 1-phone 7 and tried to sync it to my iTunes on my laptop(to get my music on my new phone) and it says to update iTunes. So I try to download the new vers… read more
Lorenz Vauck
Lorenz Vauck
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I bought a new ipad pro for my head injured brother. It is
I bought a new ipad pro for my head injured brother. It is now disabled because I can't seem to remember to passcode. the connection to ITunes is not fixing the problem. We have not been able to use i… read more
Viet - Computer Tech
Viet - Computer Tech
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I am trying to sink my phone to my lap top and it is saying
I am trying to sink my phone to my lap top and it is saying iPhone could not connect because of an invalid response from this device.? I tried another iPhone as well and it says the same thing??? … read more
Kris R
Kris R
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ITunes could not connect to my ipad, invalid response was
ITunes could not connect to my ipad, invalid response was received from the device … read more
Richard
Richard
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My iphone5s is disabled because I forgot my passcode and it
my iphone5s is disabled because I forgot my passcode and it wouldn't let me try my finger print. I do not have iTunes account and I don't have cloud. how do I get my phone fixed?… read more
Viet - Computer Tech
Viet - Computer Tech
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My ipad won't update or restore. ***** ***** , The ipad
Customer: Hi my ipad won't update or restore. ***** ***** … read more
Vinod Menon
Vinod Menon
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Master's Degree
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I called earlier needing and was in process of updating to
I called earlier needing and was in process of updating to newest iTunes on my computer. Then had my ipad2 connected to my computer. I hit my cord and became disconnected. Now my iPad will not start u… read more
Viet - Computer Tech
Viet - Computer Tech
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Bachelor's Degree
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I have frequently tried to install itunes, i get allways the
I have frequently tried to install itunes, i get allways the answer: HRESULT 0x80073712. The installation fails. I have Windows 7 home premium. Can you help? Thank you… read more
cvd4311
cvd4311
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Bachelor's Degree
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HAVE AN HP LAPTOP COMPUTER WITH WINDOWS 7 IN WHICH I DOWNLOADED
HAVE AN HP LAPTOP COMPUTER WITH WINDOWS 7 IN WHICH I DOWNLOADED ITUNES,CREATED AN ACOUNT USING MY E-MAIL ADDRESS AND YET IT KEEPS SAYING MY APPLE ID IS INVALID. I FEEL LIKE IO AM EITHER DOING SOMETHIN… read more
Steve
Steve
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Master's Degree
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I am having trouble synching my itunes playlists onto my iphone,
I am having trouble synching my itunes playlists onto my iphone, ipod & ipad from my itunes account. I want the same sync on both devices. Please help me with this.… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,230 satisfied customers
ok, my itunes would never update the last 2 years becuase of
ok, my itunes would never update the last 2 years becuase of invalid signature.. Well my new iphone would not connect with itunes becuase it needed a new update so I uninstalled all apple products so … read more
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Jason Jones
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

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BSc H.Dip Apple Certified Professional

Claws224

Claws224

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IEEE, Microsoft

Mac Tech

Mac Tech

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888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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