How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Josh Your Own Question
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 20219
Experience:  5 years as Network Admin, 10+ years of IT support
50836188
Type Your Mac Question Here...
Josh is online now
A new question is answered every 9 seconds

I need to update my system form Mac OSX 10.6.8 to 10.9 or

Customer Question

i need to update my system form Mac OSX 10.6.8 to 10.9 or later. How do I do this?
JA: Just to clarify, what's the model of your Mac, and what operating system are you running?
Customer: Macbook MAc OS x 10.6.8
JA: Have you installed any updates recently?
Customer: i just checked, no updates now
JA: What troubleshooting have you tried?
Customer: i'm looking to update
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: i need help
Submitted: 1 month ago.
Category: Mac
Expert:  Josh replied 1 month ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 1 month ago.

Click the Apple icon in the upper left corner of the screen again, and this time click Software Update.

Wait for the computer to check for available software updates.

Expert:  Josh replied 1 month ago.

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.