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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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It froze/ has large print on it and I can't get it off/

Customer Question

it froze/ has large print on it and I can't get it off/ tried to shut it down and back on no results
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?
Customer: it is a apple se/ I don't unsderstand your question
JA: Have you installed any updates recently?
Customer: no
JA: What troubleshooting have you tried?
Customer: turning it off and back on /it is frozen?
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: has large print on it/ don't know how to make print small
Submitted: 1 month ago.
Category: Mac
Expert:  Viet - Mac Tech replied 1 month ago.

Hi,
I'm sorry about the issue. Is it an iPhone SE, or something else?

How did you try to shut it down?
Please reply at the box below. Thank you,

Expert:  Viet - Mac Tech replied 1 month ago.

Have you tried this: On your Apple iPhone SE, press and hold both the Power (On / Off) button and the Home button (which is located right below the screen) together for at least 10 seconds, until the Apple logo appears, then wait a bit, then check?

What's showing on your iPhone's screen now?

Expert:  Viet - Mac Tech replied 1 month ago.

It looks like you are not there. We can schedule another time.

Expert:  Viet - Mac Tech replied 1 month ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,