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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I am using an IPad mini 4, I need to change my password for

Customer Question

I am using an IPad mini 4, I need to change my password ***** my yahoo email account, and I am stuck. I have been trying for 45 minutes.
JA: How long have you had this issue with your Yahoo account?
Customer: I don't know, I forgot my password. I had a stroke.
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Mac
Expert:  Viet - Mac Tech replied 1 month ago.

Hi,
I'm sorry about the issue. Are you trying to retrieve email messages from your yahoo email account?

Do you also have Windows xp, vista, or 7, 8, 10, or Mac computer?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet - Mac Tech replied 1 month ago.

Besides the iPad, do you also have a Windows or Mac computer? If yes, what's the make / model of your computer?

Expert:  Viet - Mac Tech replied 1 month ago.

It looks like you are not there. We can schedule another time.

Expert:  Viet - Mac Tech replied 1 month ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,