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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I made a short video on my MacBookPro but my stick does not

Customer Question

I made a short video on my MacBookPro but my stick does not play on the TV. Is that because MacBookPro records it on QuickTime and the TV does not play QuickTime sticks (or flashdrive sticks because of formatting?) Does MacBookPro record on a flashdrive stick in any other format? If so what other formats?
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?
Customer: Yosemite (the latest one offered?)
JA: Have you installed any updates recently?
Customer: I do not remember. I install whatever updates are offered but I do not check if there are updates. I haven't learned how to do it.
JA: What troubleshooting have you tried?
Customer: None
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: Not at this time.
Submitted: 1 month ago.
Category: Mac
Expert:  Jon replied 1 month ago.

Hi my name is***** me take a look at your original question so I don’t miss any details.

Expert:  Jon replied 1 month ago.

Do you have a smart tv? What brand and model of tv do you have as you may have other options to play this video.

Customer: replied 1 month ago.
The TV is at my church and I do not know the brand. My guess: LG
Customer: replied 1 month ago.
I DO NOT WANT TO PAY $39 TO SWITCH.
Customer: replied 1 month ago.
I AM REQUESTING A REFUND OF $5.
Expert:  Jon replied 1 month ago.

YEs, I will send in your request for a refund.

Customer: replied 1 month ago.
I WILL WRITE A FAVORABLE REVIEW WHEN I SEE THE REFUND ON MY BANK STATEMENT.