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My Macbook Pro (2015) key board and track pad stopped
My Macbook Pro (2015) key board and track pad stopped working I am having to plug in a mouse and keyboard … read more
Ariel Yuson
Ariel Yuson
Bachelor of Science in Computer Engineering
68 satisfied customers
My Mac book pro boots up about 80% and stops...have tried
My Mac book pro boots up about 80% and stops...have tried holding the off button and the pad simultaneously, also did shift control option off together....help … read more
Josh
Josh
It Support Specialist
Associate Degree
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I just added an update as suggested by Apple for my Zmacbook
I just added an update as suggested by Apple for my Zmacbook pro. Now it wants a password. (picture of a baseball). I've tried a bunch … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
FROZEN TRACK PAD ON MACBOOK PRO, 18 MONTHS AGO. I'VE TRIED
18 MONTHS AGO. I'VE TRIED RESTARTING AND PLUGGING IN THE POWER CORD. THAT WORKED A FEW TIMES. BUT THIS TIME IM NOT GETTING ANYWHERE WITH THAT SOLUTION … read more
cvd4311
cvd4311
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When I type on my MacBook.. Pro in any kind of document
When I type on my MacBook.. Pro in any kind of document email, Word, anything...the typing gets jumbled and jumps all over the place. I had a MacBook air and it was the same problem. So I purchased a … read more
Ashik
Ashik
Mac Technician
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I spilled liquid on keyboard and dried it up. after that
i spilled liquid on keyboard and dried it up. after that while watching pictures on a website the keyboard and track pad stopped working completely. I can run using a hard wired wireless keyboard and … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
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I just bought a Mac Pro. During set up the voice over came
I just bought a Mac Pro. During set up the voice over came on and totally confused me. I got rid of the VoiceOver but my set up did not finish and the touch pad will not open applications probably bec… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
The trackpad in my MacBook no longer makes a clicking sound
The trackpad in my MacBook no longer makes a clicking sound or commits to clicking for some reason out of the blue, I haven't updated or did anything out of the ordinary. It's a 2012 MacBook Pro. I ch… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
My cursor is skipping randomly to other areas of the page as
My cursor is skipping randomly to other areas of the page as I type. I use a generic non-Apple mouse predominantly. I had a tech guy reinstall the Microsoft office system and it didn't help. My Macboo… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
Hi Just answer tech! I have a problem that I saw described
Hi Just answer tech! I have a problem that I saw described on your web site --my cursor keeps highlighting and moving and opening menu items even when I dont click on them - for example i click on a c… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
922 satisfied customers
hello I am having a severe problem with my mouse. The cursor
hello I am having a severe problem with my mouse. The cursor just selects whatever is underneath the cursor, making typing and navigating an absolute nightmare. I have tried all the usual get out such… read more
Techie_Ben
Techie_Ben
Software Engineer
Master's Degree
1,569 satisfied customers
Sorry, I got side tracked with Pay Pal, they did not bring
Sorry, I got side tracked with Pay Pal, they did not bring me back to this site when I was finished there. I asked the question -- my MacBook Pro keeps changing the view sizes while I am working. I ca… read more
robgranholm
robgranholm
IT Administrator and Support
Bachelor's Degree
689 satisfied customers
Trying unsuccessfully to install a windows based application
Trying unsuccessfully to install a windows based application through CrossOver on my new MacBook Pro. The cd will not eject using the suggested methods. How can I eject the disc and why does't mac hav… read more
Steve
Steve
Tech Support Consultant
Master's Degree
160 satisfied customers
I have a MacBook Pro running Snow Leopard. When inserting
I have a MacBook Pro running Snow Leopard. When inserting a CD, I get the message that "The disc can not be read by this computer" with the options to either Eject or Ignore. I have tried with 4 diffe… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Hi I have a 13 inch macbook pro. Yesterday it suddenly became
Hi I have a 13 inch macbook pro. Yesterday it suddenly became difficult to click either side of the track pad, and today it is completely impossible. I can still move the mouse around with the track p… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I have a MacBook Pro. Over the last few days when I touch my
I have a MacBook Pro. Over the last few days when I touch my trackpad - everything in sight highlights. It is interefering with typing, and just about everything I do. Have I inadvertently turned on a… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I can not get the copy key shortcut, command-c to work. In
I can not get the copy key shortcut, command-c to work. In the keyboard/track pad pref's, it is not there. I have hit the restore defaults, and I have tried adding it as a ???+ item for all applicatio… read more
Travis
Travis
Director of Design
Bachelor's Degree
757 satisfied customers
trying to install sausage fingers for disabling trackpad. I
trying to install sausage fingers for disabling trackpad. I have 10.5.6. When I go to install into applications it tells me that alias in applications can't be opened. Then it gives me a choice of fix… read more
Daniel
Daniel
District Technology Specialist
Bachelor's Degree
74 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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