Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Mac

I want to change phone number on my iPad 2, 10.3.3, A few

Customer Question
I want to change phone...
I want to change phone number on my iPad 2
JA: What Operating System (OS) are you running on your iPad?
Customer: 10.3.3
JA: When did you purchase your iPad? What troubleshooting have you tried?
Customer: A few years ago
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: I want to export old phone number
Submitted: 3 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 11 minutes by:
9/9/2017
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 3 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 3,308
Experience: IT Manager at Wood Group PSN
Verified

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Ask Your Own Mac Question
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 3 months ago

Hi

Do you mean iPhone?

iPad's do not have phone numbers

Thanks

Kris

Ask Your Own Mac Question
Customer reply replied 3 months ago
No but for I messaging
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 3 months ago

Hi,
I see you have requested remote assistance but this failed to go through.
I cannot handle payment issues as I am an end user to the site like you please call 1(###) ###-#### renter the details or contact the CC/Bank to remove the block
Regards
Kris

Ask Your Own Mac Question
Customer reply replied 3 months ago
I don't need remote assistance
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 3 months ago

Okay please do not press the button for it.

What number are you looking to update too? What makes you think it needs changed?

Ask Your Own Mac Question
Customer reply replied 3 months ago
I recently changed cell phone carriers and have a new number and disconnected old number but I pad still says I have old number
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 3 months ago

Were does it say this?

Ask Your Own Mac Question
Customer reply replied 3 months ago
Ok my remote assistance payment went through
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 3 months ago

It did not.

Ask Your Own Mac Question
Customer reply replied 3 months ago
In my settings under I messages
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 3 months ago

Ok here's how to fix it. You need to be signed into the same iCloud account on both devices (iPad and Phone)

ON THE TROUBLED DEVICE

  1. Go to Settings > Messages and make sure that iMessage is on. You might need to wait a moment for it to activate.
  2. Tap Send & Receive. If you see “Use your Apple ID for iMessage,” tap it and sign in with the same Apple ID that you use on your Mac, iPad, and iPod touch.
  3. In the “You can be reached” section, make sure that there are checkmarks beside your phone number and Apple ID.
  4. Go to Settings > FaceTime and follow the same steps.
Ask Your Own Mac Question
Customer reply replied 3 months ago
It won't let me delete disconnected number
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 3 months ago

You need to sign into iCloud on your phone to sync the numbers up

Ask Your Own Mac Question
Customer reply replied 3 months ago
on my I phone 7 is I cloud in settings?
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 3 months ago

Yes, do the same on your iPhone 7 and it will sync up

Ask Your Own Mac Question
Customer reply replied 3 months ago
I'm not even seeing iCloud option in settings
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 3 months ago

Settings > IMessage on your phone

Ask Your Own Mac Question
Customer reply replied 3 months ago
Ok I think that may have done it
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 3 months ago

Excellent!

Note: Can you please rate me at the top so I am credited with my time, 5/5 gives me most credit and would be much appreciated. Thanks.

Ask Your Own Mac Question
Customer reply replied 3 months ago
u sent me text to my phone but didn't go thru on I pad
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 3 months ago

You need to go back and enable imessege on the ipad settings

Ask Your Own Mac Question
Customer reply replied 3 months ago
iMessage was enabled
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 3 months ago

Yes but you now need to update it on the iPad and select your new number

Ask Your Own Mac Question
Customer reply replied 3 months ago
Everything was checked ....the correct number and correct email
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 3 months ago
  1. For Messages, go to Settings > Messages and make sure that iMessage is on. If asked, sign in with the Apple ID you're using with Messages and FaceTime on your iPhone. Then tap Send & Receive.
  2. Turn your phone number on or off:
Ask Your Own Mac Question
Ask Kris R Your Own Question
Kris R
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 3,308
3,308 Satisfied Customers
Experience: IT Manager at Wood Group PSN

Kris R is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,553 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,386 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Mac Druid

1,993 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,482 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
My wife's Ipad 2 is locked and stating activation is
My wife's Ipad 2 is locked and stating activation is required. When I enter my passcode the Ipad does not accept it. The four letter circles do not light up when I enter my passcode. Basically I am lo… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,386 satisfied customers
Iphone7 is disabled. How to erase and restore using Icloud?
Iphone7 is disabled. How to erase and restore using Icloud? … read more
Ashik
Ashik
Master\u0027s Degree
5,097 satisfied customers
My iPhone 7 has been updating iCloud setting for 23 hours.
My iPhone 7 has been updating iCloud setting for 23 hours. … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,386 satisfied customers
IPad 2 forgot the password. Connected it to computer and
iPad 2 forgot the password. Connected it to computer and iTunes can't access it because I can't open it to allow access. Tried hard reset, still not happening. … read more
Ashik
Ashik
Master\u0027s Degree
5,097 satisfied customers
Whenever im on facetime with someone, their screen turns
whenever im on facetime with someone, their screen turns black and i cna't see them … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,113 satisfied customers
I'm terribly Mac password challenged between iPhone, iCloud,
Hi - I'm terribly Mac password ***** between iPhone, iCloud, Mac ID no matter how many times I reset - it doesn't matter … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
577 satisfied customers
I get the no activation connection for FaceTime when I try
I get the no activation connection for FaceTime when I try to get on iCloud … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
577 satisfied customers
My new iPhone 8s has been updating iCloud settings for over
My new iPhone 8s has been updating iCloud settings for over an hour. Is that expected? … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
952 satisfied customers
I am not connecting to iCloud to back up my iPhone. I have
I am not connecting to iCloud to back up my iPhone. I have changed CC so tried to update CC info on my phone using settings and using Wallet and Apple Pay. It never gave me the chance to change CC no.… read more
Cris
Cris
58 satisfied customers
My iPhone has been updating iCloud settings for a few hours
My iPhone has been updating iCloud settings for a few hours and I have to keep hitting the home button … read more
Ashik
Ashik
Master\u0027s Degree
5,097 satisfied customers
Update iCloud on iphone last night. Got mixed up about the
update iCloud on iphone last night. Got mixed up about the security code. They kept sending me a 6 digit code and I used that but did not work.Is it a 4 digit code. What I use to open the phone and th… read more
Justin Johnson
Justin Johnson
Training and Development Contractor
577 satisfied customers
Will not come on, spectrum, no wason facetime hungup toplug
no wason facetime hungup toplug in charger now won't come on … read more
Josh
Josh
It Support Specialist
Associate Degree
5,134 satisfied customers
How to unlock my apple mini ipad 2. Ios. By icloud. I can't
how to unlock my apple mini ipad 2 JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running? Customer: ios JA: Have you installed any updates recently? Customer… read more
Mr.Med
Mr.Med
923 satisfied customers
Just got new iphone 7, did iCloud backup and it was working
Just got new iphone 7, did iCloud backup and it was working ok for about 15 minutes, then I got a message upon waking up the phone to sign into iTunes, but am unable to do SO. Can't get past the signi… read more
Justin Johnson
Justin Johnson
Training and Development Contractor
577 satisfied customers
I need icloud and can't seem to get it. Iphone 6plus. But
I am trying to buy icloud for my iphone which should add to my ipad and mac computer. I am an 80 year old woman trying to catch up with the 21st century and it has been a big challenge. What next? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,113 satisfied customers
I am locked at of Icloud and apple, This is my iphone, no
I am locked at of Icloud and apple JA: What kind of computer do you have? Customer: This is my iphone JA: Have you installed any updates recently? Customer: no because I am locked JA: Anything else yo… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I forgot my icloud email acct and password. No my iPhone is
I went to the apple store and I also went to that Sprint store to try and fix the screen because it went black … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
My iPad Air and iPhone will not FaceTime, iPad Air 2, I have
No just can't FaceTime on iPad and iPhone I have tried everything to get fixed. My daughter is in Finland I really get it fixed… read more
Josh
Josh
It Support Specialist
Associate Degree
5,134 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x