How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike Your Own Question
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

How do I upgrade my browser? I have a mac, I reasonly

Customer Question

How do I upgrade my browser?
JA: What kind of computer do you have?
Customer: I have a mac
JA: Have you installed any updates recently?
Customer: I reasonly switched to google chrome but keep getting messages from my bank that I am using a outdated version
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Mac
Expert:  Bryan replied 1 month ago.

Hi, my name is ***** ***** I'll be assisting you today.

On your Mac, please click on the Apple menu at the top-left corner and then click "About this Mac."

On the window that comes up, what's the OS version listed?

Customer: replied 1 month ago.
10.8.5
Customer: replied 1 month ago.
Cancel this order. I am not paying 45.00 and then another $39
Expert:  Bryan replied 1 month ago.

OK, and do you know the model/year of this Mac?

Expert:  Bryan replied 1 month ago.

PS: Please ignore the automated remote assistance offer shown on this page; it's sent by our site and not by me. We do not need to do a remote session; instead we can continue conversing on this page itself.

Could you let me know the model and/year of this Mac as well? (It should be listed at the same info screen)