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My phone says my apple id been disabled. Today at apple

Customer Question
Hi, My phone says...

Hi, My phone says my apple id been disabled

Technician's Assistant: When did you last reset your Apple ID or password?

Today at apple store

Technician's Assistant: Have you installed any updates recently?

No, this phone is just 2months old

Technician's Assistant: What troubleshooting have you tried?

Changing password

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Oh i dont have a mac , this is about my iphone

Submitted: 11 months ago.Category: Mac
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Answered in 1 minute by:
9/8/2017
Mac Support Specialist: David, Mac Support Specialist replied 11 months ago
David
David, Mac Support Specialist
Category: Mac
Satisfied Customers: 1,751
Experience: BSc H.Dip Apple Certified Professional
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Hi my name is ***** ***** to JustAnswer. I am reviewing your question and will post a reply ASAP.

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Mac Support Specialist: David, Mac Support Specialist replied 11 months ago

If your iPad is disabled then you should be asked for your passcode. If you forgot your passcode then you will need to erase your device with recovery mode.

Let me know if you need help with Recovery Mode steps.

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