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David
David, Mac Support Specialist
Category: Mac
Satisfied Customers: 1495
Experience:  BSc H.Dip Apple Certified Professional
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I CANT RETRIEVE MY APPLE ID PASSWORD. MONTHS AGO I THINK.

Customer Question

I CANT RETRIEVE MY APPLE ID PASSWORD
JA: When did you last reset your Apple ID or password?
Customer: MONTHS AGO I THINK
JA: Have you installed any updates recently?
Customer: NO
JA: What troubleshooting have you tried?
Customer: ALL OF IT, ON MY PHONE , THE INTERNET, IT WILL ASK ME FOR CC IN LONGER HAVE
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: NO, ITS A PC NOT MC
Submitted: 1 month ago.
Category: Mac
Expert:  David replied 1 month ago.

Hi my name is ***** ***** to JustAnswer. I am reviewing your question and will post a reply ASAP.

Expert:  David replied 1 month ago.

You can reset your Apple ID here: https://iforgot.apple.com/password/verify/appleid

You have 2 ways to verify that it is your Apple ID.

You can send a confirmation email to the email account associated with the Apple ID, or you can answer security questions.

If you have tried any of that and have questions please let me know what happened so I can try to help out.

If not please try the link I've given above and go through that process, you can reset your Apple ID password *****

Many thanks!