Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I can't seem to remember my password for ITunes. I have
Hi. I can't seem to remember my password ***** ITunes. I have tried every one I know of and they are all wrong. Help? … read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,052 satisfied customers
I ran into the gas station and when I got back and looked at
hi, so i ran into the gas station and when I got back and looked at it i couldnt get into my cell phone and it says "iphone disabled please conect to itunes … read more
Jon
Jon
Bachelors Degree
844 satisfied customers
I got locked out of my iTunes acct. About 2hrs ago, and 2
about 2hrs ago, and 2 times prior within the last couple of weeks and it continues to not accept my login … read more
Divyansh Pagaria
Divyansh Pagaria
Bachelor's Degree
171 satisfied customers
I forgot my password for my ipad mini. About 6 mo. ago. I
i forgot my password ***** my ipad mini JA: When did you last change your password ***** Apple ID? Customer: about 6 mo. ago JA: Did you try resetting through Apple's online account reset tool? Custom… read more
John Castle
John Castle
BSC in Computing Network Management and Design
805 satisfied customers
My i pad has been activation locked out. I was able to
My i pad has been activation locked out. I was able to change my password ***** I could get into our desk top but the i-pad is still showing activation lock after I put in our new password, HELP … read more
Samuel NetEngineer
Samuel NetEngineer
Associate's Degree
825 satisfied customers
I have an older I pad mini. Never had a password and now it
I have an older I pad mini. Never had a password ***** now it is locked and says connect to iTunes . How do I get it unlocked? … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
My iPhone 7 is iCloud locked. I bought it offline. How? How
My iPhone 7 is iCloud locked. JA: When did you last change your password ***** Apple ID? Customer: I bought it offline. JA: Did you try resetting through Apple's online account reset tool? Customer: H… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I'm getting a message telling me that 'Itunes could not
Hi, I'm getting a message telling me that 'Itunes could not connect to this iPhone, the value is missing. It's my daughter's phone and I think she changed the pin code too many times. Any advice would… read more
Ashik
Ashik
Master's Degree
9,365 satisfied customers
We were on a trip and my husband's ipad became disabled. We
We were on a trip and my husband's ipad became disabled. We waited until we got home today to plug it into my iMac to connect it to iTunes which was what it said to do when we googled. However, my com… read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
I put the passcode in wrong too many times and now the
I put the passcode in wrong too many times and now the device is locked … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
I cannot get my new ipad unlocked. I have always had the
I have always had the same one. I bought this new ipad a week ago and I assumed it was the same. … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I forgot my pass worfd. Wat. On my desk top ichanged the
yes on my desk top ichanged the pass word but it didnt work for the ipad … read more
Josh
Josh
It Support Specialist
Associate Degree
7,323 satisfied customers
Most of the notes on my ipad are gone. This also includes
Most of the notes on my ipad are gone. This also includes the mini, the ipad air and my recently purchased iPhone 7s plus. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I accidentally restored my old phone's date to my new phone
Hi, I accidentally restored my old phone's date to my new phone and I no longer have my recent pictures/messages etc. … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I am locked out of my icloud account and trying to figure
I am locked out of my icloud account and trying to figure out what my password ***** I cannot get my icloud email. So, i have tried to answer secutiry questions but no luck… read more
Justin Johnson
Justin Johnson
Owner
3,008 satisfied customers
I am trying to sync my new iPhone 7S with the iTunes backup
I am trying to sync my new iPhone 7S with the iTunes backup I just did of my iPhone 5S. however I think it is about to do another update of 10.1.1 which may interrupt this dialogue … read more
Cris
Cris
3,453 satisfied customers
I have a ipad Air, forgot the log in when I set it up, tried
I have a ipad Air, forgot the log in when I set it up, tried what the instructions said, now it is locked says I have to have a Apple representative to reset it back to factory settings...Is there not… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
975 satisfied customers
I bought a ipad mini from e-Bay and when I try to activate
I bought a ipad mini from e-Bay and when I try to activate it, it's asking for a icloud user name and password. The seller never mentioned it was Icloud locked and when I questioned him he said that i… read more
Josh
Josh
It Support Specialist
Associate Degree
7,323 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,783 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x