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Locked out of Apple iPad don't remember iCloud password.

Customer Question
Locked out of Apple...

Locked out of Apple iPad don't remember iCloud password

Technician's Assistant: When did you last reset your username and password?

Never have

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: What troubleshooting have you tried?

None

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I am just locked out of my iPad it was given to me as b-day present and was set up for me when I use my Apple ID that I use for renting movies or books it says goes to activation lock then it shows iCloud.com I'd and wants me to put in password.and I don't know it

Submitted: 11 months ago.Category: Mac
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Answered in 5 minutes by:
9/8/2017
Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 11 months ago
Mr.Med
Mr.Med, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 2,279
Experience: if you looking for good answers about mac or any product of apple (ipad, iphones, ect..) contact me
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Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 11 months ago

I'm sorry about the issue. To reset your Apple (iCloud) password, please click on the link below:

https://iforgot.apple.com/ enter your email address, then click on Continue at the bottom, and follow the onscreen instructions in order to reset your Apple password.

Let me know the results
Thank you

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Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 11 months ago

Has everything worked out, Do you still need help please?

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Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 11 months ago

hello,

Has everything worked out ? do you still need help please?

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