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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I have an imac 2015 and i attempted to wipe it and now i

Customer Question

hello, i have an imac 2015 and i attempted to wipe it and now i cannot reinstall ios
JA: How much experience do you have with this particular machine?
Customer: ummm i bought it to "do video editing" in December. my brain just never got it
JA: Have you installed any updates recently?
Customer: yes all updates are installed. ok I did the cmd r thing and Erased somthing under the fusion drive in the utilites
JA: What troubleshooting have you tried?
Customer: reading on the internet i've tried to use the buttons in front of me
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: no its relativley straight forward i am PC literate ok
Submitted: 1 month ago.
Category: Mac
Expert:  Ashik replied 1 month ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

What happens when you reinstall ?