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Cannot get mail, Latest for iPhone 7, Updates occur by wifi,

Customer Question
Cannot get mail Technician's...

Cannot get mail

Technician's Assistant: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?

Latest for iPhone 7

Technician's Assistant: Have you installed any updates recently?

Updates occur by wifi

Technician's Assistant: What troubleshooting have you tried?

Repeated reboots and reset of cox email parametters

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Yesterday was first day of failure after year of use

Submitted: 11 months ago.Category: Mac
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Answered in 13 minutes by:
9/7/2017
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 11 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

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Mac Support Specialist: Kris R, Computer Hardware Engineer replied 11 months ago

Hi
Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.
Thanks
Kris

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