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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Cannot get mail, Latest for iPhone 7, Updates occur by wifi,

Customer Question

Cannot get mail
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?
Customer: Latest for iPhone 7
JA: Have you installed any updates recently?
Customer: Updates occur by wifi
JA: What troubleshooting have you tried?
Customer: Repeated reboots and reset of cox email parametters
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: Yesterday was first day of failure after year of use
Submitted: 1 month ago.
Category: Mac
Expert:  Kris R replied 1 month ago.

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Expert:  Kris R replied 1 month ago.

Hi
Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.
Thanks
Kris