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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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It changes screens then starts typing then changes screens

Customer Question

it changes screens then starts typing then changes screens and so on
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?
Customer: the newest one
JA: Have you installed any updates recently?
Customer: yes
JA: What troubleshooting have you tried?
Customer: hard reboot reboot then cleared everything and while trying to reset the keys take over and cant enter my id
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Mac
Expert:  Kris R replied 1 month ago.

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Expert:  Kris R replied 1 month ago.

Hi
Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.
Thanks
Kris