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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I am trying to download the latest version of QX. I've paid

Customer Question

I am trying to download the latest version of QX. I've paid for it, but I cannot get an activation code.
JA: What kind of computer do you have?
Customer: imac
JA: Have you installed any updates recently?
Customer: yes ... a new operating system ... to OS X El Capitan
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Mac
Expert:  Kris R replied 1 month ago.

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Expert:  Kris R replied 1 month ago.

Hi
Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.
Thanks
Kris