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Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 38509
Experience:  IT Engineer for over 15 years
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My mac is turned on right now. I can use it. It works just

Customer Question

My mac is turned on right now. I can use it. It works just fine. But my power button is not responding. I am scared to turn off my mac, coz then I wont be able to turn it back on
JA: Just to clarify, what's the model of your Mac, and what operating system are you running?
Customer: Macbook pro Retina display 13 inch
JA: What Operating System (OS) are you running on your Macbook?
Customer: Mac OS
JA: When did you purchase your Macbook? What troubleshooting have you tried?
Customer: Nothing yet. Its been 14 months
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: Yes, I am in a very humid place. A few times my mac didn't turn on at all. But then I gave it a day or so and it started working Even now it is working just perfectly Only the power key is not responding That's all
Submitted: 1 month ago.
Category: Mac
Expert:  Richard replied 1 month ago.

Hi there and welcome

It does sound like the connection is shorting out, a lot of humidity can cause this.

Can you place a fan on the button to dry it out and keep it cool, then try the button please? Fan would need about 20 minutes to get it cooled off.

Customer: replied 1 month ago.
But just the power button? All the other keys are working fine?
Customer: replied 1 month ago.
Dont wan to secure connect
Expert:  Richard replied 1 month ago.

yes, as it send the biggest charge when it makes a connection.

Either this or you have a faulty power button and this would need to be replaced.

But this is not a software issue of any kind, it is purely an issue with the button.

Customer: replied 1 month ago.
But the button has been non-functional for a week now. will placing a fan work?
Expert:  Richard replied 1 month ago.

We will need to see, to rule that out, this is why I asked you to do this, in can in some cases resolve it for my customers