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Richard
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 51,008
51,008 Satisfied Customers
Experience: IT Engineer for over 15 years

Richard is online now

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
More related answers
All mac support specialists are VERIFIED
Problem when saving a PowerPoint 2008 file as a PDF. When
Mike
Mike, Mac Medic
8,567 satisfied customers
Problem when saving a PowerPoint 2008 file as a PDF. When I save my PowerPoint 2008 file as a PDF, the text/font comes out wrong in the PDF -- kind of looks degraded (thinner, darker). I've tried chan… read more
The screen to my iphone just went blank - not completely blank,
MacTechTrainer
MacTechTrainer, Associate Degree
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The screen to my iphone just went blank - not completely blank, but all I see is a large light blue rectangle, with a blank darker blue bar at the top of the screen and a blank lighter blue bar toward… read more
I received the IPod for Christmas and my nephew downloaded
Vinod Menon
Vinod Menon, Support Specialist
2,495 satisfied customers
I received the IPod for Christmas and my nephew downloaded information from his Ipod to mine; now I can't update and wonder how to change the apple code information so they all reflect my name and my … read more
So many companies are publishing their messages in light gray.
Mike
Mike, Mac Medic
8,567 satisfied customers
So many companies are publishing their messages in light gray. blue, purple and green, etc. I cannot reade them. Is there anyway i can change these messages to black?… read more
Apple wireless keyboard not working after battery replacement, why?
Daniel
Daniel, Mac Genius
4,711 satisfied customers
Apple wireless keyboard won't work after battery replacement. Green light comes on for 2-3 seconds and then goes off and stays off.… read more
Hi, I have just bought a new iMac and have got most things
Daniel
Daniel, Mac Genius
4,711 satisfied customers
Hi, I have just bought a new iMac and have got most things set up and working OK. However, I don't seem to be able to open Hotmail, Skype of the ebay log in screen when using Safari. I've downloaded F… read more
Hi Ashik, Since you solved my Excel problem, for which I was
Ashik
Ashik, Master's Degree
9,539 satisfied customers
Hi Ashik, Since you solved my Excel problem, for which I was very grateful, a new problem has surfaced. I have a feeing this is connected to the prevuious solution. When I try to "save as" an existing… read more
I am running Office 2008. I have a problem where all the text
Mike
Mike, Mac Medic
8,567 satisfied customers
I am running Office 2008. I have a problem where all the text in a document appears to not be there at all. All I see are some squiggly lines on a white background when I open a doc in Word. In a PPT … read more
I have my Macbook hooked to a mini-dvi/hdmi adpt, then it is
Mary
Mary, Digital Printing Consultant
221 satisfied customers
I have my Macbook hooked to a mini-dvi/hdmi adpt, then it is hooked to my hd plasma flat screen... it runs very slow when I try to watch streaming video..… read more
why does canon mp600 printer not print in same text size as
Brandon M.
Brandon M., System Administrator
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why does canon mp600 printer not print in same text size as on word processing document. It usually comes so small you can not read it.… read more
My Apple Mouse has suddenly lost its ability to double click/highlight
robgranholm
robgranholm, IT Administrator and Support
689 satisfied customers
My Apple Mouse has suddenly lost its ability to double click/highlight a word. This is very awkward. Do you think this is a mechanical problem--i.e. I need a new mouse? or a software issue? Also, as a… read more
Ive created a web site in iWeb. When it goes live it looks
Jesse
Jesse, Apple Consultant
2,163 satisfied customers
I've created a web site in iWeb. When it goes live it looks fine on my Mac in both Firefox and Safari. When I view on a PC there are several glitches. Some type runs off the page, the pix are distorte… read more
I recently transitioned from PC to Mac. I own the Imac with
Daniel
Daniel, Mac Genius
4,711 satisfied customers
I recently transitioned from PC to Mac. I own the Imac with the 10.6 os. When scanning documents to pdf, the file size is huge. Didn't have this problem with PC. I have tried scanning from preview whi… read more
How can I improve the text clarity on my iMac It is not sharp,
Travis
Travis, Director of Design
757 satisfied customers
How can I improve the text clarity on my iMac? It is not sharp, clear at all, and tiring to read for an extended period of time.… read more
I got my first apple computer Mac power book, how do I get
Daniel
Daniel, Mac Genius
4,711 satisfied customers
I got my first apple computer Mac power book, how do I get the print bigger on all the dialog boxes (the standard type is very small?… read more
i have the second generation white imac... it wont turn on.
MacTechTrainer
MacTechTrainer, Associate Degree
1,629 satisfied customers
i have the second generation white imac... it wont turn on. the white light in the frame is lit but the screen just stays black. i tried everything on the mac website to no avail... help… read more
my mac colours have gone very vivid & harsh & it effects all
Ashik
Ashik, Master's Degree
9,539 satisfied customers
my mac colours have gone very vivid & harsh & it effects all photos & desk top etc. Anyone know why, I havnt altered anything!… read more
Have a Canon iP4300 configured with an Apple IMac with a 2GHz
Rob
Rob, Mac Computer Tutor
218 satisfied customers
Have a Canon iP4300 configured with an Apple IMac with a 2GHz processor with Mac OSX software. Will only print in black and very small font. All of the printer cartridges have red lights (not blinking… read more

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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